New and used 2025 Ford Mustang coupes for sale near Harriman, TN

Great service great people always would not go anywhere else. Very comfortable, and calm, waiting for your car.

This would have been a five star review, I’ll share why after the kudos. The service department accommodated my every need in getting an overdue warranty recall taken care of (I had just bought a 2021 Bronco from a local dealer; more on that in my review there). When I first schedule the work I was told it would only take about an hour, so I had planned to wait. The very next day they called to let me know that the time estimate was in error, that it would take up to six hours to accomplish. I rescheduled for the next week, when I had plans to be out of town. They took my vehicle in, ran the tests required, and let me know the results (all good) by the end of that day. My only complaint? When I dropped my vehicle off for service it had a full tank of gas. When I retrieved it after service it was a quarter tank low; thus the one star minus.

I was getting close to service time on my 23 F150 Rattler and this place called and made my appointment over the phone super simple! Thanks Ted Russell Ford

Ordered a new Bronco through them and I am glad I did. Mandy Devine kept in touch the whole way through the process and made for a great buying experience.

I brought my F150 in because the downshift from 5th to 4th was jaw jolting. Mike assured me he would do everything he could to keep the cost low and get it back to me asap! Mike advised me it was under my warranty plan. He explained the cost, process and what part my warranty would cover. My truck was completed a day early. This is the second time I?ve brought it in for repairs and both times my expectations were exceeded! Thanks again Mike. Your techs are great.

I bought my F350 in another state but the service department is fair and very qualified. I actually live much closer to a Ford dealer but East Tennessee Ford is my new dealership. When I buy, trade, and service, I'll be Crossville. Furthermore, Heather is a first class advisor. . I am a Ford guy but over the years I haven't found many dealerships with the integrity of East Tennessee Ford. I want to thank you giving me comfort to know that I have a honest dealership to visit.

Jeremy was incredible. He stayed in contact the entire time the car was being serviced. The facilities are very nice and modern. Great location for me. Loved the entire process and that can be hard to say about a car dealership!

On a whim and near closing time, I recently stopped by Ted Russell Ford Dealership. What appeared to be a ?good deal? on a 2025 Escape had popped up on my telephone, so I decided to check it out. A neatly dressed, polite young salesman greeted me, and in no time was telling me everything I needed and wanted to know about this car. He retrieved the car, I test drove it, and 90 minutes later, I owned it. I appreciated the fact that necessary dealership employees stayed late in order for the sale to be completed.

I do not wish to comment at this time. Nothing against anyone just postponing comments for a little bit! Please be nice and have a great day!!

Great experience as an out of state Ford 150 owner. Scheduled on the spot and very thorough and timely maintenance to get me back on the road. Awesome expert care and knowledge. I wish the dealership was in my home town!

Great experience and customer service. Staff was very friendly and helpful. Definitely would recommend to anyone

Great service from the sales department up to finance dept. Thank you Charles, Andrew and Gary you made my experience there an easy one when purchasing my new car. Excellent service all around!!