We just bought our first car from Ted Russel Nissan, and it was a great experience! The staff was very patient and well informed. The environment was professional and low pressure. Robbi Denton did an amazing job helping my fiance and myself find the car we're going to have for many years to come. I would highly recommend going see Robbi at Ted Russel Nissan if you want a high quality, positive car buying experience with someone who really cares about her customers!
I came to Ted Russell Nissan, needing a new or used vehicle that was financially affordable to me. The sales person who helped me was Robbi Denton, she was absolutely great. Kudo's to Austin in the finance department for all he did for me and being patient with me through the whole process. Also, thanks to the Gerald Anderson for having an excellent staff.
Buying my first car was a scary thought and i wanted to know everything about the car before i bought it. Thankfully our car salesman, Doug philpot, was the first to greet us out there as soon as we got out of the car. He was so nice and straightforward about getting me a car. He was so helpful about knowing the pros of the cars i looked at. He had a hard job of me being so picky but he found the car for me!! He was quick and eager to sell and taught me about everything on the car. I thank Doug, Andy, and Sean for helping me find the perfect car and being so friendly and willing to help!
Computer showed r.r. tire going flat while driving in Crossville. Made it to service dept. Kevin says No Problem. Tire fixed, (screw) and my Wife and I are on our way. While waiting for repair they even stored our perishable groceries in their Company refrigerator. Now that's Customer Service! Our sincere thanks to one and all at Dave Kirk Chevrolet.
A regular scheduled service was performed in timely manner by professional, technically skilled, personable service team members. Scheduling, time estimates on progress, completion, were shared effectively and fully. Full scope of needed information about next needed service and in answer to all questions.
Pleasant Experience with a Professional Dealership
by CCSAND - FFG, TN from Crossville, TN
November 22, 2017
Very professional & personable staff. Work was professionaly accomplished in a timely fashion and the wait time was very pleasant at the Dave Kirk Dealership. We consider your Dealership our primary facility for repairs and new vehicles when the time comes. Thank you and your staff for a job well done.
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