New and used 2025 Ford Mustang Mach-E for sale near Riverhead, NY

Rob and Joe were amazing and the car was in perfect condition. I drive 3.5 hours and they were very courteous and professional.

I recommend it. David Hyatt was sales person who is help me to make a deal . He is professional guy.

I made the trip to Lucas Ford from CT (via ferry) to look at a truck that I found online. Mike, my salseperson and the entire staff at Lucas Ford was very professional and accommodating. I ended up buying the truck. I will recommend Lucas Ford to others.

This past October, I purchased a 2013 F-150 from the Otis Ford used car department. I was satisfied with my purchase until after two months and thirty-one hundred miles, I noticed excessive, uneven wear on the front tires. My initial impression was the camber was out of tolerance; however, upon professional evaluation it was toe that was out of adjustment. It was my hope that Otis Ford would stand behind their product and realign the front end, and I would deal with the tires. Hours after leaving Otis Ford I read the repair order/ receipt of work performed and came to realize that the service director authorized the replacement of both front tires. This was well beyond my expectations. This was my first purchase from Otis Ford which was a laid back, easy going, experi ence; not at all aggressive and pushy which has been my experience elsewhere. I will recommend Otis Ford to everyone; This is a stand up company, with a professional staff. I cannot thank them enough nor can I give them enough stars for their exemplary service.

We had some difficulty in scheduling the service appointment but the service experience was excellent and job was well done. The wait was less than normal. Service Manger and his staff were very cooperative. The service representative explained was done. Thanks.

I have never dealt with not friendly sales people, no high pressure sales pitches just easy to deal with

I had a problem with Otis Ford during my first visit to their service department. I let them know and their recovery has been unbelievable. Trust and relationships are built when things are tough, not when everything goes well. I can truly say that Tom and the staff at Otis Ford have gained a loyal customer by demonstrating their commitment to go the extra mile and provide excellent customer service.

Buying cars from a dealership has always been a painful experience. I always hated the delays, the salesman that would sell you anything and the general feeling these firms could care less about you as a customer. As a result, I have never felt any loyalty towards a particular dealership and just looked around until I found something wherever I happened to be. That changed last November when a friend recommended Lucas Ford. Living near Riverhead, I passed a half dozen different dealerships on my way to Southold (two of which I had purchased from before). I was amazed at the level of service and quite frankly the feeling of trust which I developed during my first visit and I purchased a vehicle on that visit. Unfortunately my other car developed a severe problem which left me with thousands of dollars of repairs on a car which still owed two years of payments. I went to Lucas and they really helped me out of a bad situation with a great vehicle, warranty and affordable payments. I worked with the same sales person but was surprised when Howard Lucas the owner became personally involved. When I came back a couple of days later to pick up my purchase, the tires on the used vehicle had all been replaced free of charge. This was the first time I have ever been a repeat customer at a dealership and I have no planes to ever go anywhere else. This was really a great experience.

In two weeks I'd visited over half a dozen dealerships and some had exceptional customer service, but the sales didn't go through for varying reasons while others had very poor customer relations and the sale didn't go through for the obvious reason. You can imagine my surprise when Bill, the sales manager at Stevens 112, contacted me directly instead of his sales staff. It was a no BS pitch from the start and the price he had for the truck I wanted was already priced to sell--it was already lower than comparable trucks I'd negotiated at all the other dealerships. I've purchased a brand new vehicle without test driving it or seeing it in person, but doing that with a used vehicle was a gamble. This gamble, as it turned out, benefitted everyone. Not only did I go home happy, but I actually paid LESS in fees than I was told on the phone. I literally paid only $145 over the listed price out the door! Bill was a brief conversation, but when he said come see us, take the ferry to LI and I'll have my guy pick you up I was skeptical and thought it was another cheap ploy to get me through the door. NOPE. Frank the sales consultant took care of me and made sure big Mike picked me up on time. These guys were friendly and they don't BS. The price was just right without me having to negotiate and they took care of me. This was a painless and stress less shopping/buying experience that was worth my time and money. Of all the dealerships I'd visited, Stevens Ford 112 had the best and realistic price for their trucks. If they tell you, the truck is priced to sell, they really mean it. Look around at all the other dealerships and you'll know exactly what I mean. The next time I buy another truck or have friends and family who want to buy a truck, I'm recommending they visit Stevens 112 first.