New and used 2025 Ford Mustang Mach-E for sale near Sterling, VA

Thanks to Alison, I had an excellent experience at Ted Britt Ford! From the start, Alison made the entire process easy and enjoyable. Alison was incredibly patient, honest, knowledgeable, and attentive. She took the time to listen to my preferences and helped me find exactly what I was looking for. The service level I received made a difference in my decision to purchase. If you want a stress-free and friendly car-buying experience, I highly recommend Ted Britt and working with Alison.

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

Another good experience. Was able to obtain a great deal. Would definitely recommend to anybody looking for a Ford.

Richard of the service department saved my long distance road trip by cheerfully helping me get the CD out of my CD player. Thanks to his experience with unsticking his kids' video games and some packaging tape, he got it out of the CD player! Then he joyfully paired my phone with an older version of the sync system that I couldn't figure out to save my life! What a great wonderful guy! Now I love my Transit Connect even more!!

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

I had an outstanding out-of-state purchase experience with Ourisman Ford of Manassas. Ron Guzman and Elijah Conner made the entire process seamless—professional, attentive, and genuinely committed to getting the deal done right. From start to finish, everything was clear, straightforward, and pressure-free. Their top priority was delivering a great vehicle with exceptional service, and they absolutely delivered.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

My salesman Evan was absolutely fantastic. He was extremely knowledgeable, helpful, friendly, and did everything he could to get me a fair price. I would definitely ask for him if I was going there to look at cars and would use him again when it's time. Keith Goodman

I am shopping for a new car and I called in and got one of the sales reps. Marcos, was very knowledgeable very helpful and also very kind to talk to. If I could say anything is that he presenting himself very well.

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

In October 2020 I purchased my 2020 Ford Explorer ST at Koons Sterling Ford and have loved every minute of driving it. I've had it in for regular maintenance and recalls at the dealership but just recently on September 26, 2025, I had my best experience when I brought my Explorer in for a new battery. I had the pleasure of having Bradley Cadenas as my service rep and was very impressed with his professionalism and his outstanding product knowledge regarding my Ford Explorer. I wasn't aware of the FordPass reward points I had accumulated, and Bradley was very helpful in helping me manage these and applying them towards the cost of the new battery and related service work. I felt like I got the "red carpet" treatment and look forward to working with Bradley in the future--he is a credit to the dealership and particularly to the service department. Keep up the good work!

I purchased a Ford Maverick on 30 December. Nelson Hernandez was the salesman assisting me. Nelson worked a solid deal for me after finding the right model that met my requirements

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

Friendly people and owner calls me and came out to talk to me when I came in and made it very nice atmosphere to talk and buy a car from his place.I would let everyone know who is looking for a Ford to come to this Ford dealership in Leesburg Va.