New and used 2025 Ford Mustang Mach-E for sale near Union, CT

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

Super convenient and repairs completed quickly. They did not try to oversell extra services and communicated throughout the process. Very friendly and customer focused. Thank you.

Went in for oil change and tire rotation. The friendliness of the service people and the quality of work is why I keep going back!

I could not be happier with my recent car purchase here! From start to finish the entire process with smooth, professional, and genuinely enjoyable. Aidan when above and beyond and I?m incredibly grateful for the outstanding service I received. Highly recommend to anyone looking for a quality vehicle and team you can trust.

Jordan got us right in when we called and were in the area. Come to find out, it was a tire pressure sensor that was the problem. We had a short wait, but it was worth it. The only question I have is the $100 deductible we paid. We have the extended warranty.

Good Ford Service. David Ralston is a great CS Representative. I use the VIP mobile service where they pick up my vehicle and return it when my service is finished.

professional service appreciated. Had routine car service and work done efficiently and expertly in a timely manner.. waiting area was pleasant and customer friendly. i was pleased with service.

We arrived at Ira Ford for a scheduled 8:45 AM appointment. We arrived on time. The appointment was for a switch of tires, regular tires for snow tires, which I had with me. We registered and subsequently waited in the very pleasant adjacent area. We initially heard nothing.Around10 AM,Enodora O?Connor, who had checked us in, came by and stated it would be a little while before car would be available. This was an hour and 15 minutes after we drop the car off for the tire swap She stayed. I asked if she could tell how long it would be. She stated she would find out. She came back a few minutes later and stated that the car was now in the bay and that it would be an hour to an hour and a half. We finally checked out around 11:20 AM, 2 1/2 hours after we presented. I am somewhat displeased that it took 2 1/2 hours to have a set of tires switched. I had a scheduled appointment. Enodora ws wey patient,quite empathetic to my concerns.She was the only positive aspect of the visit. I presented for a tire swap,winter tire placement.I had tires in my car.Arrived at scheduled 8:45 AM.Proceeded to the very pleasant waiting area.At around 10 AM,Enadora O Connor,who had checked me in,came by,was very apologetic about the wait and stated that would not be too long.It had now been 1.5 hours since we presented the car.I asked if she could provide us with a remaining time.She left to inquire and came back informing me that the car was now in the bay and would be an hour or hour and a half! I find it difficult to accept I takes two and one half hours for an experienced mechanic with all tools and equipment needed,To swap four tires. Enadora was the only positive aspect of that visit.She was very patient,empathetic and made a great difference in the rxoeriences of the day. difficult

Jake was amazing! He was knowledgeable, polite, kept me informed throughout the whole time I was there. He made sure to explain all the details of the work being performed on my car.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

Good fast service. The employees are always friendly and helpful. The service waiting area is clean and spacious. They have a food service although I did not get anything.