Used Ford cars for sale near Chagrin Falls, OH under $20,000

I had a unique situation (accident and seeking a replacement vehicle with a limited budget). They worked a used truck deal into my budget and dealt with a slightly unusual lender issue (had my own lender from previously wrecked truck and insurance issues, etc). They were patient, kind and helpful. I would recommend them if you?re looking for a new or used car or truck.

This vehicle met my needs. I needed a vehicle that I could get my Labradoodle in easy and it is. You can even takes the back seats out to make more room. I do wish that it got better gas mileage.

Brandon was great. He listened to our needs and got us into a really nice EV for our budget. Would recommend talking to him about EVs

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I asked to have car detailed before I arrived and it wasn't done . We had to wait and also spent too long in the dealership.

I really love my Ford ECOSPort, easy clean, on inside. Easy to drive, 2020 make. Comfort roomie ,computer at finger tipes or by voice. Performance and, reliability of experiencing of driving my car yes my 2020 ecosport lov it ...

So my name is Dan, and I live ion Cape Cod MA I was looking for specific type of vehicle, which is a ram 1500 Longhorn Laramie edition. Replacing the one I have. Car gurus when you’re doing a search looks everywhere. Including Ohio. I was sent an email from the Internet manager Julia W and then called by a sales person. Brennan went out of his way to get me the details I needed in order for me to make a trip to Ohio and purchase a truck and then drive it home. In the meantime, I found a truck one state away, rather than seven states away, and I made a decision to purchase in Connecticut. I’m writing this review because Brennen and Julia his manager had a clear customer forward focus. They sent me photos of the truck on a lift for me to look for rust… As well as some detail photos for the paint and interior /- . can’t say enough good things About this dealership. Thanks to you both ! Dan

My favourite car ever. Great inside and out. The rear wiper is perfect as are the front wipers, although it's easy to accidentally activate them. You'll need to adjust your seat for a perfect fit, bit once you find it, it's great. The bank seat could use more legroom, but otherwise it's great.

Only issue was that the key drop-off box was not available on Sunday 9/21/25 probably due to construction. Luckily a detainer was prepping a vehicle and I was able, with his help, to drop them off at your temporary service desk.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

The staff was great to work and car we bought.so smoothly They have a great selection of cars and great service.i really appreciate .

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

James was amazing helped me into the car I came to look at. I highly recommend north cost Mitsubishi

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.

I bought my Honda in August 2021 the salesman sent me a video of the car and I went to look at it I loved it. Very very friendly salesman,staff. I'll be purchasing another one from them

I have a 2019 Ford Fusion Hybrid with 199k miles. Mostly highway trips but still running and driving like a new car. Always serviced by dealer. Screen freeze was a small problem but not a serious one. Hybrid still strong and mpg about 43 per gallon average. I love the features and ride on this car. I have most of the options and they are great. Bought it below wholesale and enjoying it every day

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

Ride quality & heated seats are amazing. Add that to having to go to the pump every 6 weeks. Sports mode really changes up if you’re looking for a little extra power. Only issues is the recalls but chance of having an issue is 1 in a 100000.

My rating of 5 was solely based on Jude. He did everything possible to help me out and was very respectful and understanding. My heartfelt thanks to him. (No deal was made due to financing. With over 1,000 vehicles, serpentini could GIVE them away.

I use to only own Hondas- I had Accords and Civics and they were very good cars. However while in college, I needed a new car and was on a shoestring budget. That landed me my first Ford- a Crown Victoria. Now that was an amazing car- very cheap to maintain, easy to work on, etc. It was so amazing, my next car was another Crown Victoria! It too was just as reliable, but unfortunately at over 200k miles and rusting out considerabily, it was time to upgrade. Unforuntately Ford doesn't make the Crown Victoria anymore, but being loyal to the brand, I started looking around. After researching for approximately a year, I felt comfortable enough to pull the trigger on the 2017 Ford C-Max Titanium Energi, and it was a very good decision! It's incredibly comfortable, the heated seats are amazing, and the visibility is awesome as well. The fuel economy is pretty amazing as well- I've averaged about 46 MPG since I got the car in November of 2024. There are a few things I would change if Ford were to ask me- first, there is no map light. The dome light is adequate but its over my head and behind me whereas a map light would be ideal because sometimes you need light directly above you. Second, on a cold day, when you set the heater on 90, the blower will blow cold air on you immediately before the engine is warmed up. Even my old 2005 Crown Victoria did not do this- the blower would not blow any air until the engine had warmed up. Beyond those two complaints, it's an amazing car and perfect for bopping around town.

They were very nice great service and they worked with me to get my payment to a good amount

My mom had a kid pull out in front of her Taurus and they totaled it, so She asked me to find a car. Found the Ecosport as a used car at a good price. Dealer installed Factory style leather seat covers in place of the cloth. Ma got to drive it twice and it was passed to me. I'm glad I picked it. Tests show 0-60 in 10-11 seconds with the little 3 cylinder. I made it in 12 but going a little up hill. It has enough pep for running around but gets fantastic mileage. I teased my wife when I fill up for $23 and get 300+ miles and she fills her jeep for $60 and shows 285 miles. I traded from a lifted 2 door jeep to the Ecosport and I am happy driving it. I upgraded the radio from the 4" to the 8" with nav. Great choice...A great little fun driver. I got in the back seat to see if the reviews were right and I had plenty of leg room for a small car. I'm 5'11" and 200# but everything fits well. I like the fact that I don't have to crawl in like my sons Subaawoo. I get in and out with ease due to the tall stance. I'm planning to put on All Terrain tires when the time comes.

Eric made the buying process as easy as possible! I?ve always bought cars from family, never a new car for myself. He made me feel comfortable and made the buying process fun! My fianc� wants to go to him when he?s ready too.

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

Bought my 2019 in 4-2021. It only had 8700 miles on it, got it for 18k at Car Max. It was a fleet car; part of Covid sell off I guess. Retired now, drive around town with maybe 30% highway driving. Watch the EV/GAS indicator like a hawk; like driving a video game..my MPG; 48. The mileage is now at 48,700. Love the car, BATTERY LIFE is a major concern of mine. Done some research prior to buy on replacement battery; battery cost at that time from Ford dealer; ~$5800; recent check ~$10,500. After market batteries out there for less with warranties in the range of 12 months/15k according to auto/radio talk host. Local respected auto repair shop said the Toyata Prius hybrid batteries they had dealt with; they had replaced bad/weak cells instead of e tire battery; 2-3k...that was from 2021. At that time, no Fusions had been brought to them. The battery is my growing concern. If I keep this vehicle, what will it cost to have a battery replaced in the next 4-5 years? PLEASE NOTE: The NATIONAL radio talk show host did say, limit air-conditioning use; do not drive/brake like a wild-man. That would stretch out battery life. Original battery could go as far as 150k with sensible driving habits. Keep car from extreme temperature s; hot & cold. Still contemplating selling car now due to $$$$ in regards to battery not car performance.... LOVE THE CAR.....DREAD THE FUTURE BATTERY ISSUE.

A very seamless experience. The waiting area was stocked and there was comfortable seating. The t.v?s were mounted so you could watch television as well. Over all a good experience.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

Carface Auto was an amazing place. They helped me and got me approved for a much needed vehicle. I was placed with all the right people and I couldn't be more grateful. I will definitely continue business with them.

I purchased my 2019 Fusion Hybrid Titanium back in September of 2020. I got a very good deal on it because dealerships were struggling to sell cars. I was looking for a hybrid and when I saw this one come up, I had to get it. Just over three years later, I love it as much as when I first purchased it. I have put 112,000 km (70,000 miles) on it since then and the only maintenance I have needed is oil changes and rear brakes. Very comfortable, more tech features than some newer cars, amazing stereo...it's literally perfect for me. Averaging 43 mpg in the summer and 39 mpg in the winter (Ontario, Canada). I still get compliments on the car all the time!

This is the second time I have purchased a vehicle from Don Sitts automotive and just like before the entire experience was excellent. I inquired about a vehicle last Tuesday online and was quickly responded to from sales agent Todd. My questions were quickly answered as he confirmed the cars I inquired about were available. I advised Todd of my availability for Wednesday and was very accommodating. I test drove the vehicle I thought I wasn’t going to get and I was unsure. Todd then showed me the second vehicle I inquired about the next day (Thursday). The entire time Todd was very patient and professional! At no point did I ever feel rushed or being pursued to purchase a car. Ultimately I selected my vehicle a one owner extremely well taken care of 2022 Ford F-150. Just like my previous purchase 3 years ago, the vehicle selection at Don Sitts is always top notch. You can tell the dealership pays great attention to the vehicles they purchase to sell. Thanks again Todd for a great experience at Don Sitts Deaiership. Tom S.

I ABSOLUTELY LOVED my 2003 Canary Yellow Ford Thunderbird!!! Believe me when I tell you that when it came to performance, style and comfort - I couldn't have made a better choice in a Roadster! I was 50 years old when I purchased my 17k miles beauty and sold it 16 years later..after clocking a total of 256k miles. What else can I say? It was the sharpest ride on the road and I was the envy of all who knew me. Believe it!!!

Very professional young men, Justin was very courteous, he had the the car pulled up and ready to go, as we had called him to let him know we would be there before 5, which we were, it was a 40 minute drive, so appreciated that he did that, and it was just the right car we were looking for.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Marty Budd and Chuck Buchner are the best. I was stressed and nervous having to do this almost on my own and they helped through the car turn in, and a new lease. So professional. Known them both for years and they never let me down. They have helped my daughter and granddaughter.

I bought this car brand new for $15,800 and this has been an absolutely great car now !06,000 miles and it still runs great. Only a couple of repairs. during that time. I have gone across the country several times.

Excellent, I absolutely love my car and would give a recommendation for their car dealership. The customer service was out of this world. Very tentative.

The car met all my needs. The ride is great. It has 3 USB ports. It has plenty of legroom front and back, the ride is great..

Great experience,Todd helped me from start to finish,sent me photos and helped with shipping made my experience a pleasant one,

I am the original owner and ordered the first generation Badlands fully loaded. Liked it so much I purchased it after the lease. I have been very satisfied with performance and gas mileage. I am currently getting 25 mpg in combination driving. Plenty of tech to appease the young crowd. Navigation is easy to use and I prefer it over using Maps on my phone. GOAT modes are useful with and Sport mode is fun to play with. Looking forward to 2026 plugin hybrid version.