Used Ford hatchbacks for sale near Morrisville, NC

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

This car has more features that some I never used. The navigation system is defendant plus but the best feature is extremely low. My average cost is $20 per month.

Sales people were attentive and polite. Concerned about customer safety during pandemic even inquired about family. Variety of cars but nothing in my price range yet.

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

Was looking for a used car , found good selection at Good prices. The gentleman (Grey Hair) was very helpful talking to us on few excellent deals. Will definitely come back.

17 Ford fiesta s non turbo 5 speed Manuel excellent car I only buy Ford's very happy with that great on gas not fast but reliable that's what matters to me

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

Metric has some top of the line cars on their lot.I did my research through CarMax and choose to get the Lexus from Metric, and was approved in just a little time. The car was beautiful, clean , low mileage, and had a really awesome price tag. I would send my friends and family to buy a car from Metric. Their customer services was great and very professional. The ball was in my corner, they made me feel that I was a valuable customer. Thank you Metric Dealership of Raleigh.

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

I was interested in a suv I called on a regular to ask questions and got answers Charlie was very helpful he seemed to be pretty honest I went there from Washington DC to see the vehicle but didn’t have time to really check it out when I drove it I felt a little vibration and was told it was the tires because it had been sitting so I decided to pass because it wasn’t a warranty and I had to get back to DC didn’t want to take any chances otherwise I had a good experience dealing with Charlie I just wish I could’ve had more time to check it out if I can get someone to go back to check it out I might go back to buy it or if they would put new tires on it to assure me that it’s just the tires one other thing I had to find a bank to purchase a cashiers check because they didn’t finance out of state that was what took up a lot of my time I’d also like to say I wasn’t pressured in any kinda way like big dealers Charlie was very patient

We purchased this car from Hendrick Toyota of Apex Derek was very helpful and knew a great deal about the car. We appreciated the help with financing options and the cleanliness of the dealership

I apologize for just writing this about RYAN as I was here a month ago .But I have to write this.His customer service skills were EXCEPTIONAL .I CAME IN inquiring about Tires as i.had a donut on my car due to.a blowout I REALLY WAS SEARCHING FOR THE BEST PRICE ON 2 TIRES. AND I DIDNT WANT TO.SPEND A FORTUNE. HE WAS ABLE TO.PRICE MATCH AND I LEFT TOTALLY SATISFIED .HE NEEDS TO BE RECOGNIZED FOR BEING AN EXCELLENT EMPLOYEE. THANKS RYAN 🙂

Bought new in 2012 with 2.0L 5 speed manual. This car has been exceptional in every way. Never quits! Never stalled! 272,000 miles, 4 spark plugs, original clutch, just normal Maintenance using FOMOCO recommended oil & filters every 5,000 miles (synthetic-blend). It still gets 35-36 commuting and 38-39 Hwy. Incredible little car! Sad I can’t buy a new one!

I purchase a car from Ernest Green at Westgate Jeep! I had great car buying experience and I’m enjoying my new vehicle!

I've had a 17 Ford Fiesta Se car since 2017. Bought it brand new off the lot. Got ripped a new one due to the price I paid, however it was worth it. She's got a bit over 200,000 miles and the only major problems were the timing belt was walking off, and the original belt snapped put of the blue once. Cars a/C is still perfect, lacks horsepower but a very economical and spunky car. Time for maintenance on the sus as of now, but I still love driving it. Bluetooth took a crap, and it still drives great. I live in the mountains so it's taken a beating, but she keeps going!

Difficult to separate the good and bad. In the end I bought the car. I think he is a generally honest guy who is trying to be fair. I don't think he'd purposely hide problems or patch up a failed car. That is of highest importance. My problem is there were a lot of issues with the car not disclosed in the listing. Check your car carefully! To his credit he disclosed the failing clear coat by sending me an excellent video before I traveled (a long way) to the dealership. Maybe inadvertently he disclosed problems with the headliner in the video. When I got there the battery was dead so he explained there was a parasitic load (still not resolved) that kills the battery in a couple days and he pointed out it had the wrong battery (which he replaced when we negotiated price). A tire was nearly flat and he noted it had a leak. If he were dishonest surely the tire would have been full and the battery charged when I showed up and he wouldn't have pointed out the wrong size battery (didn't fit tray). What I found includes: Two tires were good and two have almost no tread. The key fob remote doesn't work and when I bought and installed a new battery it still didn't. Since buying it I've gotten two estimates for fob replacement of $700 and $410. Hopefully I'll find one a little lower. I've also found the wiper blades need replaced, interior lights by the rear-view mirror don't work, and a film on the rear window (rear defroster I believe) is all bubbled and also not clear where unbubbled. Other than snow on the car when I test drove, I'm not sure how I missed this last one. Finally, there is an undisclosed admin fee of $500. He said nobody in NC discloses this on web listings. Maybe but it doesn't make it right.

Great commuter and efficient. Drove to work many years getting 43 mpg. Rural roads. Planty of head and leg room. The seat is reasonably comfortable for my tall frame BUT the car rides like a rock, not good for long trips, will shake your teeth out on rough roads. Interior offers no real armrest on the door and what little there is is never even with the center armrest. Regular !maintenance, oil and filter changes are very easy.