Used Ford SUVs for sale near Chagrin Falls, OH

Danielle handled my issue quickly and professionally. I had to leave the car overnight, but communication was good and process smooth. Would recommend this dealership and Danielle as Service Advisor.

28C - 32 MPG. Excellent maneuverability, easy to maintain, lots of room for cargo if needed. Seats 4 very comfortably, 5 comfortably. Heated seats, steering wheel, good heater and air conditioning. Comfortable drive, very good visual for driving.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

John Albany was very informative and courteous. He explained everything in full detail, and made sure we understood what he was explaining.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Toni Nemi is great at what he does- that’s why I came back for a second time. He is personable and treats his customers like family. He works hard to make his customers happy and it does not go unnoticed.

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

A Comfortable experience no pressure from the sales rep or the finance person sales rep took time to explain and answer all questions

I have the Sport Edge model with 2.7 twin turbo. I love it! Do your research. With any turbo you must use premium gas, full synthetic oil and let your car cool down after short rides for at least a minute or 3 - 5 minutes if you drive more that 3 hours. The turbo engine runs hot and cooling down lets the oil drain for the turbo. If you don't the engine could overheat. Look it up for yourself.

We visited several local Ford dealers researching 2025 Explorers to replace our 2022 Edge. We decided to lease through Liberty Ford Brunswick primarily because of Justin. He made the overall experience very pleasant. The transaction itself was relatively quick and just felt different than other dealers and salespeople. Thank you, Justin.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Was a couple day process but was smooth and efficient and Dominic helped me get into the car i wanted

Have had it for a couple of weeks. I just filled the fuel tank for the first time today. I have put about 600 miles on it on one tank of gas. Have plugged it in every night after I have driven it. I love it!

Great experience buying a car with help of sales associate, Sam Adrian. Sam was very professional and helpful in guiding us through the process of our purchase.

I was first leaning toward a mazda 50, but when I decided on phev due to my numerous trips under 10 miles, I was drawn to 25 escape phev. Great level of standard features. Very shopable, very good discounts. I keep hearing how it has inferior interior materials, but honestly, my camry was not as nice. And as far as comfort, i love the upright tall sitting position, its a personal preference. The standard screen is great, very friendly. My electric range, set at 90% is around 24 to 28 miles. Not bad at all. Road trip with no plug in was 38 mpg. Nice transition toward all electric.

Went for an oil change and the service technician recognized right away that I had a couple of recalls that needed to be taken care of. Offered to do them that day but I was pressed for time and scheduled another time to have them taken care of. I was very appreciative.

We've owned the 2020 Ford Edge for over 5 years and purchased the car new. Just one recent issue with a sensor for the AWD system during that time. Car drives well with decent power and gets 24-26 mpg in mixed driving and around 30 mpg on the highway. Very comfortable and would consider buying another if they still made them. Only downside is that the car doesn't seem to hold its value that well when compared to the Japanese brands.

Very nice facilities, great people to work with and very accommodating. Was treated very well and was given a very fair deal on the car i purchased from them.

Reliable with excellent features, looks sleek and drives great! The ability to switch from two to four wheel drive helps save gas mileage. The ride is smooth and with the top down it’s a real treat to drive around on a warm day.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

2024 bronco sport badlands has been a great vehicle. 2.0 ecoboost that only comes with the badlands is a must the 3 cylinder is gutless. All these recalls are mostly for the smaller engine. The only recall I've had was a reprogram for the battery condition. Not a big deal. I got 2,250 rebate and 2.9 financing that was hard to pass up.

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Santi was very courteous and guided through the process. He gave me the 125 checklist they used to check vital things about the car .The facility was well lit and clean.

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

Rick, from the service department, always takes great care of me. He and Matt from sales give Montrose Ford a feeling of family. They are good people with an excellent work ethic. Keep up the good work guys. See you soon for another tire rotation.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

We came just to look . Being that the Edge is no longer available we looked at the Explorers . Justin was our man. He went out of his way to explain everything we wanted and needed to know . He worked with my husband to find just the right one . They even went out of state to get what we wanted and even honored the Costco discount . This man has integrity and knowledge . Even the other people involved in our transaction were amazing and not pushy or smug. Felt very important and taken very seriously from the start to the finish . Justin Post !!! Great Job and THANK YOU!!! GO LIBERTY FORD! We received the Explorer ST LOVE IT!!!

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

What a fantastic experience. Justin Post and his team were exceptionally accommodating during the entire process. Their level of communication during and after the car buying purchase were second to none. Even a few weeks after the sale the team has been willing to answer my questions and point me in the right direction.

Red 2021 Ford Bronco Sport Big Bend with less than 7,000 miles. I love the over handling and performance. I've done great extensive upgrades. ie....hood spoiler, door side guards, exterior and interior accessories...!

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

It says online the 2020 has recalls but if u want the truth type in your vin number and see if yours does even have any recalls or anything cuz my does not and Its a 2020 3 cylinder turbo inline engine and Its a tank def not a evoboom or anything even close to that it's been great and continues to be a great buy at 8 grand I got the best deal in guna find for this gem in a dark gray and nice interior design