Used Ford SUVs for sale near Concord, NH

I've not been to the lot yet so can't rate anything but customer service. And their customer service is A . By far, the nicest and most honest dealership I've ever spoken to.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Great Customer service! Do yourself a favor and ask for Rick Goulette. He answered all my questions and was very knowledgably about the Jeeps. The new Jeeps are Awesome!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Great service! Love the attention on arrival and departure. Waiting area and amenities is also top notch. I would highly recommend this dealership to friends and family!

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Exceptional experience buying vehicle, and now was my first experience with the service dept. Jacob was my service liaison, friendly and caring. Sent videos and emailed service check list. Had my truck brought to me when I came to pick it up. Very happy with this dealership.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

90,000 mile tune-up on my Toyota Rav4 hybrid. Destiny at checkin is always quick, efficient, pleasant, and smart. I was kept up to date as my car was worked on with videos and texts. Very pleased with everything.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

I had driven 7 Jeep’s between NH and MA at 7 dealerships. Aristedes was the only person that really knew the Jeep; he was the only one to point out there are radio controls on the backside of the steering wheel. Aristedes no pressure knowledge about the vehicle approach makes him the best car shopping experience ever. When I heard Poulin was being Key I called looking to find out if I was going to want this new dealership...there were three things I wanted to know...is Aristedes still there? Cuz my car salesperson is more like a friend and I can still call and ask him anything. Is Jeremy there? Cuz when you can actually look forward to talking to your service guy he is something special. Do I still have Jill? My powerhouse technician that makes tossing my wheels around look easy (trust me the guys will tell you it’s not) and meticulous attention to detail makes my the customer side of getting your car serviced simple. I am 45 minutes away from them and I always take my Jeep back because I don’t want to deal with anyone else.

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

Excellent! Any additional words would be unneeded. The service was performed quickly and delivery and pick up were great!

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

I like to thank Tim Jr and the service department for helping me with tires for my truck. As always was greeted with great customer service and the service tech did a great job . Thanks again Tim and team great experience every time.

I have the Sport Edge model with 2.7 twin turbo. I love it! Do your research. With any turbo you must use premium gas, full synthetic oil and let your car cool down after short rides for at least a minute or 3 - 5 minutes if you drive more that 3 hours. The turbo engine runs hot and cooling down lets the oil drain for the turbo. If you don't the engine could overheat. Look it up for yourself.

Made the process easy. Great selection of vehicles! Have a full service department for future needs. Gave a good price for trade in. Good experience

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

Serv rep Hommy very professional understands and helps you get the best service and experience. Over all no bad experience ,love the place and highly recommend.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Ms. Mabie was great! She was very responsive to my questions and was quick to get back to me with my requests. Too bad it didn’t work out this time around, but will be keeping her in mind with future car purchases!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I have to say that was the easiest car buying experience I ever had at a dealership besides Carvana. Cameron Landry was down to earth and really made me feel valued as a customer. The entire group at Werner made me feel welcome and I can tell they support the military as everyone thanked me for my service (Active Duty Air Force Recruiter). Needless to say I will definitely return when I need to purchase another vehicle. Thank you again Cameron/Werner group for taking great care of my family and God Bless! -MSgt Steven Marquis

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

I had driven 7 Jeep’s between NH and MA at 7 dealerships. Aristedes was the only person that really knew the Jeep; he was the only one to point out there are radio controls on the backside of the steering wheel. Aristedes no pressure knowledge about the vehicle approach makes him the best car shopping experience ever. When I heard Poulin was being Key I called looking to find out if I was going to want this new dealership...there were three things I wanted to know...is Aristedes still there? Cuz my car salesperson is more like a friend and I can still call and ask him anything. Is Jeremy there? Cuz when you can actually look forward to talking to your service guy he is something special. Do I still have Jill? My powerhouse technician that makes tossing my wheels around look easy (trust me the guys will tell you it’s not) and meticulous attention to detail makes my the customer side of getting your car serviced simple. I am 45 minutes away from them and I always take my Jeep back because I don’t want to deal with anyone else.

I bought this car brand new for $15,800 and this has been an absolutely great car now !06,000 miles and it still runs great. Only a couple of repairs. during that time. I have gone across the country several times.

Went in for an oil change and they gave it a once over. Always satisfied with their service.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

Great service, Thorough and prompt. The rep took the time to explain what had been done and what might be recommended in the near future. Michael was very knowledgable and pleasant to deal with.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

I had a great experience with Irwin Toyota. Grace was helpful and made the car buying experience fun. She also got me a great price.

Bronco Sport had a much more sporty feel then all the car-like SUVs I drove. I like the different drive modes, match between transmission and turbo engine, taughtness of steering, abundance of features/ease of use on Big Bend model, solid suspension. This vehicle will hold up much better than the other SUV’s I drove in tough driving conditions. I guess I’m open to Ford as a car manufacture going forward.

Excellent customer service was provided by the sales manager and service representative. Two recent positive experiences, the first positive experience was the purchase of a 2025 Ford Maverick XLS. The salesperson was knowledgeable, as was the finance manager. The icing on the cake was the follow-up assistance by the sales manager. The next positive interaction was with a service representative who explained in great detail what was needed to repair our 2013 Ford Edge and the costs. He kept us in the loop throughout the whole process.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

A great experience from sales all the way to service. I would recommend the staff to anyone.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

The service at Autofair Ford in Manchester NH is absolutely the best I’ve ever experienced. The staff is great, friendly and knowledgeable. I’m very pleased with this business.

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.

I bought my first real car at merchants and it was a great and educational experience, Damien Gutierrez sold me the car and he was amazing and explained everything so well and i felt very comfortable with the whole process, he was honest and made sure i didn’t feel any pressure, he was also incredibly quick with the entire process it took up little of my time and i was in my new car quickly.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.