Have been a customer for 5-6 years and have been treated with respect and always take time to explain any repair or issues that have come. Service department are the back bone and should be commended!!
I have never had a bad experience at the service department at Bob Ferrando. Everyone is helpful when I call with an issue and try to get my car looked at and fixed as soon as they can! Thank you guys.
I shopped for my my new 2019 Ram 1500 in PA, NY and OH. Great Lakes was by far the most professional and easy to work with, no games. Absolutely professional Jake and James are the best . Thank you and looking forward to buying from you again. Definitely worth the 40 minute trip from Erie.
Chris & the whole team go the extra mile to make my visit an excellent experience, excellent. The mechanics are very well trained to give any customer the best feeling ever. because of this I drive that extra mile for the best service.
This is the third time I personally have purchased a vehicle from Palmiero. And they NEVER disappoint. My customer service in sales with Michelle Carter excelled beyond expectation and professionalism! She was very attentive, informative and answered any question I had whether it was by email, text or call. My trade was A smooth easy transaction along with the purchase of my new 2016 tacoma! And I???ve never been happier! The truck was freshly detailed along with a full tank of gas upon pick up. Thank you all so much at Palmiero Toyota and special thanks to Michelle Carter again for this opportunity in owning a newer tacoma. I???m happy to say I???m a lifelong customer!
Very courteous sales staff, not pushy. Listened to my needs & made suggestions. Extremely generous in the time allowed to test drive/ask questions & was honest in answers. She was very knowledgable on vehicle. Easy access by phone/text to rep. No real haggering on price, they respected my offer. Great service & extended warranty provided. Paperwork simple. I will be back.
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