Used hatchbacks for sale near Valencia, CA under $20,000

I had an amazing experience with the service department at Universal Mitsubishi! My car was towed in for repairs, and Paul, the service advisor, went above and beyond to make sure everything was taken care of properly. He was professional, communicative, and truly cared about getting my car fixed the right way under warranty. The entire process was smooth, and I really appreciate the excellent customer service. Highly recommend Universal Mitsubishi's service team--especially Paul--for their outstanding support!

I love vehicle, must have a small car in the family, you won’t go wrong with mini, plus it’s a great little car. Got mini on a great value for it mile and no damage or accident report.

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

This car is easy to drive, beautiful color, good on gas, handles well on cornering. Nice price and great tires too. This is my 3rd mini, so I love them!

Recently I had to get a newer car and believe me I was stressed because of the situation but when I went to CarMax which this is my second car from them it was once again amazing to work with them! I had the pleasure of working with 2 amazing sales associates. Helen Mayo who was my main sales associate and Cheyeene Toliver who helped out my wife and myself when Helen was off! They both were very kind and helpful and made the process an ease! I was thinking of other options but since they were amazing I went with them instead if your looking for a car I highly recommend you ask for either of these two women they are a great help!

Have owned 2 Mazda 3 sedans. Purchased my 2014 brand new. It is hands down the best car for the money I have ever owned and I'm 66 years old. Will buy a Mazda anytime!

I bought a 2020 Oxford edition to replace my 2013 Cooper S. Seems heavy and slow, but probably better to slow me down and saved a lot of money!

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

They were very responsive although a deal was not made. Tony was good to work with.

Bought it new. Hard to tell that it's almost 8yrs old. Third Mini, first automatic. Very nimble and good acceleration. Love the heads up display and love love the power folding mirrors and side driver visor. Seats are very comfortable and have an extension for longer legs available. Haven't been able to figure out how to delete older phones from the bluetooth or unwanted addresses from the nav system tho. Biggest drawback for me is that the nearest dealer is 1.5 hrs away. But they do offer a valet service to pick up the car if scheduled in advance. It's not the most inexpensive to repair but what vehicle is nowadays.

This car turns heads! I get looks constantly due to the sleek look and the sound of the turbo. Not to mention it comes with a snazzy media player that is easy to use. I will definitely be buying Mini brand again!

Bought 2017 Mazda3 Touring 6 Speed Manual new. It now has 180k miles. Fun to drive, great on fuel, great handling (Way better than Toyota Corolla), more than enough technology including Android Auto & Apple Car Play, easy on maintenance, very reliable (More reliable than Toyota in my opinion)

Everyone was very courteous and professional. There was no pushing or pressure. I would recommend them to my friends and relatives. They also have a good selection of vehicles.

I'm driving my 4th Mazda. It looks good, it's reliable, and it's fun to drive. Only issue is road noise, but it is better in this model than in previous ones I owned.

My sales person was Naz . I purchased a Lexus from this dealer on 4/2/2020 . Nas was amazing she explained every details and made us feel very comfortable, welcoming she’s very kind I would recommend her to my friends and family .

I bought a 2015 with over 100K miles on it. I love the interior and the handling, and the utility of having a 3 series BMW with a hatchback. There's loads of room in the back seat and in the trunk area. I wish I could update the tech - it's based off v3.0 of wireless, so most of the built-in tech does not work. The car was well cared for, so I hope I can get through a few happy years of ownership without the notorious large BMW repair bills...

Making a same-day appointment online was easy and efficient. The service advisor was knowledgable and kind. Even though I waited 3 hours for my car, I was seen immediately and updated on the service of my car while I waited and worked in the lounge.

I used to own a Chevy Camaro before. Though it felt feeling great driving it everyday and feeling the power in my hands and feet, the maintenance costs and upkeep definitely came at a premium, not to mention the gas guzzling. This car meets a more important need for me, that is, to go to far off places and help me explore. A very robust and extremely light on gas, I have been able to travel about 700 miles on just a tank full of gas, which is just very amazing. Besides that, Toyota's amazing software and safety features makes this car well worth the price. It's a great long distance commute vehicle.

They were quick to reply and honest. They did not have the vehicle I had been interested in.

For my purposes -- mostly short trips close to home, this car does everything I need to do, and gets close to 50 mpg on gasoline, and 5 miles per kWh in EV mode. My mix of EV and gasoline driving results in overall gas mileage of about 140.

This was our 4th Mitsubishi purchase, I love this place, I originally bought my 1st Mitsubishi in Aurora, IL and when we moved out here took the car for service in Duarte and found their service team excellent as soon found out their Sales dept and Saul were just as good, 10 years later, they are still my go to place

After owning many Nissan LEAFs over the years (Canadians kept buying them from me), the newer body style in 2018 release was a total winner. Better looking and the ride is definitely more refined, and our 2022 is flawless. These cars are the best kept secret in motoring. They are a HUGE value, and would be a great only car, but in almost all instances, the PERFECT second vehicle. They cost almost nothing to drive and maintain, and the insurance is also very reasonable.

Taylor is my ?go to? gal. She?s very knowledgeable, helpful, and attentive. She knows how to answer all my questions and she always makes sure that all my concerns are taken care of. Thank you so much, Taylor!

Spectacular car, highly practical and great value for the money. Spacious and comfortable ride. The range is sufficient for my commute and errands I have to run. If needed it can go fast. Just be careful bc going 80mph or more will drain the battery quick. As long as you don't need to speed all the time it's a great car.

Good people, good experience. Some confusion with GMs complicated rebate process and everyone helped to get it sorted out. Thanks to Bob Torries and Ms. Brance.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

We met a very helpful internet sales rep named Maria, whose communication skills set her apart from the other Lexus dealerships. She was lovely and knowledgeable in person. We were paying cash and agreed on a price quickly-our only concern was how many hours it took to finalize the deal with so many attempts to sell us on maintanence packages.

I traded in my Buick Enclave for a VW Beetle over 6 years ago and have loved it nearly every day. The Turbo engine is fantastic. It's been a great little car. The only complaint is that it's not great (at all!) in the snow. Other than that, two thumbs up.

John was great to work with - very friendly, professional, and made the entire process simple and stress free. Highly recommend working with him. Great experience overall!

Love it everything we expected the drive and handling is perfect we love how it looks and works. We highly recommend this vehicle wished had purchased sooner.

I was very impressed by this dealership and will recommend to any friends and family. I will also be coming back in case I need a new car or trade in or anything that is of the matter.

My car has decent gas mileage— about 40 mpg with a bit less when driving predominantly in town. It fits my petite frame very well but my husband, who is larger, says he is comfortable driving it as well and actually owns his own fit. The car has good visibility and is responsive on the road. It takes curves well, and the acceleration is more than sufficient for entering the freeway and it responds well when a quick maneuver is needed. I love this car more than any other car I have had.

This platform doesn’t let me update my last review so I have to write a new review. Chris who is a very nice guy from the service called me and scheduled an appointment the soonest he could and he also promised a rent a car paid by them as a loaner while they have the car! My original message a few hours before the second call by Chris: Their service department is horrible. I called today because the AC on my brand new car is not working. It is 120 degrees outside in Woodland Hills. Soraya, the service agent, told me that they don’t have a loaner available till mid October! When I said, it would be fine and I will drop the car if it can be done in one day. She said it will be for a couple of days or more and they couldn’t give me a loaner either. When I asked that jaguar is basically telling me that they cannot do anything for me even though it is super hot outside and not having AC basically means not being able to drive the car, her answer was “yes, we can’t do anything about it”!!! Just imagine, you need your car on a daily basis, and the AC is not working, and they would tell you to drop your car there and stay without the car for few days until they decide to fix your car!!! Terrible customer service!

2021 a5 PREM Plus; B&O 7th audi I've owned & they just keep getting better. Not a fan of the tap every time screen I want to do something feature which is fairly new. This one could be a keeper! The stereo is very high quality & handling rocks, quick & nimble. Sport suspension is a personal choice, always order it. Stiffer but smooth. Car is quite. Sport seats heated, heated mirrors, heated steering wheel. Need I say more?

CarPlay, turbocharged engine, compact, easy parking (that's a big deal in LA!). It's easy to why there's a whole community around the obsession with the Golf!