November 5, 2018
Rome Pre-owned is hands down the best buying experience I've ever had. When I found a car in their inventory online that I was interested, I immediately called and told them I was looking for a fast transaction. I live two hours away, and was selling me car in 3 days, so I needed to drive home that day. When I took the trip up, the car was ready to go. A quick test drive and I was sold. They quickly got paperwork taken care of, detailed the car (AND my mother's car, who drove me up!!), and I was driving my new-to-me car home in just a few hours.
Upon returning to my home town, I had my long-time mechanic inspect the car. It did need an alignment and a repaired axel shaft, which Jay offered to either cut me a check for the work (what it would cost him) or drive back up and do the repairs for free. An alignment is completely routine maintenance, he did not have to comp the cost of that, and yet he did!
Everyone was ridiculously friendly and helpful, and I felt like a valued customer - not just a source of money. A very unique and great buying experience, I would recommend this dealer to absolutely anyone looking for a fairly priced, low milage used car. Thanks to the whole team!