I am impressed with my overall experience. Upon arrival someone was already waiting for me in the parking lot, took my information and brought me to the service advisor. The service advisor sent notifications to my cell and also came to see me to make sure I was comfortable in the waiting area. Thank you Big Island Honda for the excellent service!
I got to my appointment right on time. Noah greeted me with a warm hello and checked my car in. Clint went over the details of the appointments making sure that the numbers we indicated were the ones to services. He did a great job and will service again with Clint.
Arrived early for my appointment and was greeted warmly and checked-in immediately. Also, did not have to wait until the shuttle was full to be taken to my destination while my vehicle was serviced. Loved that my vehicle was cleaned and washed, too.
Excellent, competent, friendly customer service staff. Enjoyed free shuttle service to shopping mall.
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