Used 2016 Honda Civic for sale near Montclair, CA

Jean Paul was great to work with! He sent lots of photos and a video to show us the car before driving to see it! He also had paperwork ready when we got there and waiting on us. It was a very smooth process and the car is wonderful!!!!

Bought this as a commuter. I get way about the EPA estimate for MPG. I average 45mpg across a tank of gas. I have the 2.0L model. So easy to do maintenance on and just works. I bought it as a lease turn-in when it was 3 years old and had 34k miles on it. I have 138k on the odometer now. In that entire time, I have replaced a single item that was not part of regular maintenance - some fuel sensor that the dealer replaced because of a light on the dash and was around $150 to diagnose and fix. Otherwise just the basic stuff - oil, brakes, spark plugs, wipers, etc. There has been one common fault that if you look at these reviews long enough you will see. An A/C problem was common on this generation. There is a factory recall on it. Both mine, and my brothers 2017 model had it done at no charge. Other than that my only grips on this car are minor crap like a select few button placement choices or the oddness that the driver can't operate all windows with the window lock engaged - usually that is bypassed only for the driver. So shy of some very small things, I would buy another one of these in a heartbeat.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

2016 civic transmission failure! Thought it may be covered by warranty, but no! Loss of this cost too much and disappointment to say the least!!!

Very happy... will buy from there again when it's time to purchase another car

The cars is very good and exellent roning on the road, I like and nice cars more better interior and good radio, good back camara

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

This car was fun, got great gas mileage and was a sporty looking car without spending tons of $$ I liked it so much I bought a 2021 Civic Sport

the process was so easy and straight forward. Nothing was hidden. Purchase process was beyond my expectation. So far, vehicle is running great !

I couldn’t be happier with the deal I got. I paid under KBB for a the car I was looking for with very low miles. Everything went smooth. I was there for less than an hour.

Good price’s, great service, speakers in Spanish, patient, clean lot too. Adan and Erik were friendly with good service. Thank you for your service. Also if we recommend someone we will get money award

Diego sold us 2 cars today! He’s very helpful and informed. FIVE STARS DIEGO! Thank you so very much! You relieved a lot of stress!

Francisco is professional and help me what I was looking for .. Answer All questions and helpful thank you

Caesar Quintero Always make it happen for us!! He provided great service and insight in purchasing our vehicle.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Inquired on a BMW they had advertised, was quickly contacted via text by Melissa where we spoke for a bit and she answered all my questions. I scheduled an appointment and delt with Luis the sales rep and T the finance manager who were really nice and knowledgable about the whole experience. Over all i got a great deal on my 4 series with exactly where i wanted to be at as far as monthly payment and APR :) thanks UAC!

Trey helped my husband and I get our first family car! The process was easy and the deal was great!

Jacob took care of us! The deal was quick and fast with no hassles or xx. No xx dealer fees. I’ll shop here again if possible. Great experience.

Maria Sanchez, Christian Campos and Sales Manager Rene were nothing but exceptional in the process of purchasing my vehicle. With the exception of a couple of other factors that weren’t pleasing, but these 3 individuals made it all worth while and a great car buying experience. Thank you!