Used 2016 Honda Civic for sale near Spring Grove, IL

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

Jean Paul was great to work with! He sent lots of photos and a video to show us the car before driving to see it! He also had paperwork ready when we got there and waiting on us. It was a very smooth process and the car is wonderful!!!!

Great experience. Alex was a charm to work with for the truck I been wanting.

Bought this as a commuter. I get way about the EPA estimate for MPG. I average 45mpg across a tank of gas. I have the 2.0L model. So easy to do maintenance on and just works. I bought it as a lease turn-in when it was 3 years old and had 34k miles on it. I have 138k on the odometer now. In that entire time, I have replaced a single item that was not part of regular maintenance - some fuel sensor that the dealer replaced because of a light on the dash and was around $150 to diagnose and fix. Otherwise just the basic stuff - oil, brakes, spark plugs, wipers, etc. There has been one common fault that if you look at these reviews long enough you will see. An A/C problem was common on this generation. There is a factory recall on it. Both mine, and my brothers 2017 model had it done at no charge. Other than that my only grips on this car are minor crap like a select few button placement choices or the oddness that the driver can't operate all windows with the window lock engaged - usually that is bypassed only for the driver. So shy of some very small things, I would buy another one of these in a heartbeat.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

2016 civic transmission failure! Thought it may be covered by warranty, but no! Loss of this cost too much and disappointment to say the least!!!

Mike Medina took care of me and my families needs and I couldn’t recommend a better place or person to buy a car from!

The cars is very good and exellent roning on the road, I like and nice cars more better interior and good radio, good back camara

10/10 if I could, everyone there was attentive and answered all our questions. In and out with a new car in 2 hours flat.

This car was fun, got great gas mileage and was a sporty looking car without spending tons of $$ I liked it so much I bought a 2021 Civic Sport

Thank you so much for the great service. I’m absolutely thrilled with my new car and really appreciate how helpful, everyone was throughout the whole process. Everything was explained clearly, nothing felt rushed. It’s been a pleasure dealing with such a great team and wouldn’t hesitate to recommend you to others. Thanks again for everything.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

I am going to this dealership for last 10 years. Amazing staff and services. Always available to drop you off home if needed.

Excellent service and friendly staff. Have worked with Venicia Sides numerous times and she’s the reason I keep coming back!

My experience with Sunset Auto was outstanding. They have a great selection of used cars, all in excellent condition. The sales team was friendly, honest, and very helpful without being pushy. They worked with me to find a car that fit both my needs and my budget. The paperwork process was smooth and quick. Overall, a very professional dealership that truly values customer satisfaction

I love how friendly they were and how they went above and beyond to make sure that we were happy with the car and in the car and that this was the car we were choosing. One thing I liked about the dealership was the communication most dealerships. They are wanting to sell you a car and this dealership wanted to sell a car but also was very communicative when it came to telling us what it was that was gonna happen. I really like how they took the time to not only make sure we knew what was going on, but to help us along the way. This is a dealership that I will recommend to all of my friends or to anyone I know that needs a car. I already have recommended it to a couple of the people I know.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Thank you for getting my cehicle repairs done and workinf so hard to het me out of there to get to where I needed to go.

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!

Excellent customer service!! They help me find the perfect car for me, and kept me within my budget!! Friendly staff and beautiful showroom!! Two thumbs way up!! A shout out to Mike Medina the GM who really helped make this purchase smooth and quick! I will be recommending Elgin Auto Sales to all my friends and family!