Used 2020 Honda CR-V for sale near Countryside, IL

I?ve had so many issues from this dealership since I?ve purchased my vehicle. Brought it in a few times and always had terrible service with poor communication. This last time bringing in my vehicle Megan (service advisor) has been a great redemption to what I thought of this place. She has always been super friendly, straightforward, and on top of that with great communication. I want her specifically every time going forward I come in to the service department. 10/10 employee and I never leave reviews. She made me want to write one. Thank you

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I was looking for a 2022 Navigator and Driven Auto had the only one in a 300 mile radius for a competitive price. The pictures of the vehicle were excellent, so I requested more info and their salesman Basil got back with me. He was extremely helpful and even checked to see if I could reserve the vehicle since I was out of state and it was Saturday and couldn't get into the dealership until Monday. I scheduled a trip to the dealership and let Basil know. When I got to the dealership, the car was washed and ready for me. The detailing was top notch. Basil was helpful and not pushy at all. He answered any and all questions and worked with my bank to get the purchase finalized. When the paperwork was signed, they didn't try to sell me a bunch of extra things. I really appreciated that. Overall it was very pleasant experience and everything went smoothly. The price was very competitive across 3 states, and Basil was very helpful and pleasant to interact with. I saw several reviews complain that Driven Auto didn't hold a car and sold it before they got there, so yes it really is first come first serve, but to me that is completely understandable and was communicated very clearly to me. 5 out of 5 would buy there again.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

I just bought my 2017 corvette grand sport two weeks ago. I flew in from New York. I can’t say enough good things about the process. We worked with Armin, he was top notch. He made every aspect about buying this car seamless and easy. He even arranged an Uber to pick me up from the airport to bring me right to the dealership. We just adore our new car. It’s perfect!! A million thanks 🙂 Joe and Denise

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

My rear bumper is damaged with my 2002 silver Honda Accord. I’m thinking about selling my car and buying myself a new car.

first time coming to this dealership and couldn’t be any happier ! Eric was super helpful, patient and friendly ! definitely recommending to family and friends ! Thank you so much Eric !

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

Highly Recommended! Dean and Mike were very helpful with everything! They explained the entire car and went thru everything with me. They were very helpful thru the entire process and was very insightful. They helped me get the car I wanted at a good price!

I had a great purchasing experience thanks to salesperson Ardit. Please see him for your next Mercedes-Benz purchase or new purchase. Again wonderful experience.

Really they are awesome , they help m to fix my tire and my car . The service was easy to going and the service guy was helpful

⭐️⭐️⭐️⭐️⭐️ A 10/10 Experience at McGrath Honda of St. Charles! We couldn't be happier with our purchase of a 2025 Honda Pilot Elite AWD! The entire experience at McGrath Honda of St. Charles was absolutely painless and easy—exactly what you want when buying a new vehicle. A huge shout-out to our representatives, Gabe H. and Deanna B. They were not only incredibly friendly, but their customer service was truly exceptional. They were actively listening to our needs and what we were looking for, finding positive and productive solutions every step of the way. Their attention to detail was fantastic; they were very thorough in explaining the ins and outs of everything. From start to finish, this was a perfect experience. We wholeheartedly recommend Gabe, Deanna, and McGrath Honda of St. Charles. You won't find better service!

Purchase went smoothly and efficiently. Couldn’t be happier with the process and the people.

Excellent updates and return of calls and questions. Fast service. The location of downtown Honda is convenient to where I live.

Good team working there. You can trust your vehicle is in great hands. Thank you Honda!

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

Lisle of Honda has a wonderful service dept. Advisor Jay Crumble has always been very informative, helpful and patience in answering my questions. The other advisors have been helpful as well. We would highly recommend their service. We have been using your service for last three years.