Used 2020 Honda CR-V for sale near Lake Ridge, VA

Decided to leave this review, I have read lots of horror stories on Google/Reddit about bad car dealers and seen enough advice videos on YouTube on how to deal with slimy car dealers that you start believing there aren’t any good dealers out there. Now I cannot vouch for everyone, but I can say my experience with Alexandria Hyundai was pleasant and professional. I had been looking for a Certified Hyundai Palisade for a while which was less than 2 years old with less than 20K miles and I found one listed at Alexandria Hyundai. It was a 2024 with ~13K miles. The listed price was very close to what I would consider fair and within my budget. I emailed their Certified Pre-Owned team and was surprised to receive a quick response. Interestingly there was no attempt to force me into a phone call. They at no point asked me my phone number and ware happy to answer my questions and then provide a "out the door" price (After I had provided some of my details for them to calculate TAX/Registration etc.). I would like to point out that my search was extended 200Mile from my zip code and Alexandria Hyundai was on the edge of that 200 Miles. I am based in NJ and they are in VA. The quote they provided had no surprise additional costs, just the Price of the Car as on the website, TAX, Title/Registration and Documentation fees. They indicated they were not looking to haggle, but they were only slightly of the number I was looking for. I let them know that I was very motivated to close the deal, and they did move slightly to meet my budget. Their prices don't leave a lot of room for haggling, which is always good. I wanted to be certain that they would be honoring this quote as I needed to travel 200Mile to pick up the car and they confirm that, and they did honor it !! :) I ended up using my own financing, they tried to get me a better number, but my Credit Union had pre-approved me for a better rate. Here too I would like to point out, there were no pressure tactics; no last minute pressure to buy expensive extended warranty. An extended warranty was offered to me, but it was entirely my choice. Overall, I would say to some extent my faith in humanity is restored (At least I have utmost faith in Alexandria Hyundai). I would personally like to thank Eduardo Pozo who was patient with me and answered all my questions and was always quick to respond on email. I would also like to thank Peter Kim (Finance Manager) who helped me close the deal and had me out of the dealership in under 2 hrs. on a rainy Saturday. I would wholeheartedly recommend Alexandria Hyundai and their team!!

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I can't say enough good things about this dealership! Sullivan's is family owned and operated and it shows. This is the forth car we have purchased from them. They are extremely fair and always take good care of us. They stand behind their cars and I am so grateful to have a place to go that I can trust.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

I will highly recommend this Bill Page Honda who is looking for new and use car. Specially the Sales Consultant name Joe Brennan he is very knowledgeable in his profession. If you drop by to buy your new or use car ask for Joe Brennan he is an excellent Sales Consultant.

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

Nice dealer ship staff very helpful and they gave me discount unbelievable and very low interest rate # one dealer ship in my 35 years new car buying experience unbelievable people 200 percent marks for them

I dealt with Alex and he was great and really understanding of our needs. And the manager were helpful and eager to help the entire way.

JT was very attentive and understanding what kind of car I wanted. He really went the extra mile to help me. I would highly recommend him to anyone. My financing was a little sketchy, but he was a great help.

I had been hunting a specific model for a long time, waiting out pandemic-era prices and high interest rates. Honda started posting some fantastic deals and I compared across dealerships, finding that Pohanka of Fredericksburg offered promotional 48 month financing while other topped out at 36 months. Even though we are an hour away, we made the trip. I reached out online and came in. We had the pleasure of working with Nicholas Cash. Great name, even better service. I did a lot of research on sales techniques and while Nicholas definitely asked “what kind of budget” I wanted, he was totally fine when I told him I was looking for overall value (and dodged his questions as I learned to do!). Nicholas was extremely knowledgeable about the trims and also models—presenting a few things that would be less expensive with similar size/features. He was also flexible to show us the different trims—it was low pressure and helped assure there would be no surprises or disappointments. Working with Nick was easy, negotiating the final deal with the manager took limited rounds of back and forth. Working with the finance manager, Sabrina, was very easy and again, no pressure with the final round of “would you like these add ons.” She was very clear and helped get us out quickly while thoroughly explaining everything. When it was time to “move” Nick provided complimentary canvas bags, offered his assistance, and had the new vehicle parked next to the trade in to make it easy to load back up. My only complaint is that it did take a long time from in to out—there are definitely process efficiencies that could be introduced. If I could do it again, I’d bring snacks. To be fair, Nicholas did offer to grab us something while we were waiting to sign the final paperwork (we had already agreed so there wasn’t really incentive to go out of his way, haha). Finally, I do want to highlight that I got a great deal on a newly released vehicle—as confirmed by internet strangers, who we know are more honest than we would like them to be! I strongly recommend Nicholas and would definitely make the trip out to Pohanka again.

We recently bought 2 vehicles from this Delaer. Mr. Nasir Naziri helped us extremely well. His professionalism, attention to details, understanding our needs was unique. We thank him for such a great service. Highly recommended this dealership. When great salesman like Mr. Nazir are there, the dealership will certainly thrive. We highly recommended Mr Nazir and the dealership to our network. Will certainly bug again!