Used 2020 Honda CR-V for sale near North Potomac, MD

Great customer service provided by David. Waiting area was very clean and very comfortable seating for you to wait. Communication was top and very advanced thru e-mail and texting.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I had a very stress free and simple purchase. My salesman Sayed was outstanding — very knowledgeable, very accommodating of changing schedules, and very pleasant to work with. There were none of the “usual tricks” — disappearing with the trade-in keys, asking “what it would take to buy the car today” etc etc. They honored the “internet price” without being asked. The best compliment I can give is that I would go back there to buy another new car.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

Friendly staff that was professional and easy to work with. Nice car selection options beyond just Hondas.

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

Excellent and prompt service. They did a great job and were very informative throughout. Highly recommend!

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

This was the best car buying experience I have had. I have bought 3 used cars within this last year and I also bought one in 2022. I ended up at Auto Trademark because my 22-year-old Honda Accord was kaput. Auto trademark was a relaxed environment from the start. We test drove the 2013 BMW 535i drive with the sports package. We liked it but the A/C on passenger vent didn’t seem cool enough. Z offered to get that checked out and fixed. They also said we could but use a check from my HELOC, no high-pressure sales job for warranties or financing (which adds hours to the transaction and makes you feel exhausted). When I picked up the car after they fixed the A/C, I asked why this particular car had no floor mats (which they noted right away at the test drive), Farhan said they had wondered that too, and immediately offered to order replacement mats. I was thrilled. It was such a good experience and the price was reasonable. I’ll note that I didn’t negotiate, and the posted price on CarGurus was the $1,000 less than what I was charged because they note in the ad that it is listed assuming a military discount. But I had read that in the ad, so it was OK for me. I would recommend this auto dealership to anyone who is in the market for a nice used car and wants a positive buying experience.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

Making my purchase at AutoNation Chevrolet Laurel was a smooth, efficient process. My sales rep, Mohamed was easy going, yet Informative and knowledgeable about the vehicle. .

No pressure sales. Greg R. was great to work with and we happily bought our new (used) car from him. We would go back.

I'd been shopping for a 2025 Ridgeline for several months and found exactly the color and trim package I wanted at Sheehy for a good price. Most dealerships hadn't marked down the 2025 models when the 2026 models came out, but Sheehy offered a good price AND gave me an additional military discount. On top of that, the salesman (Jay Santos) was top notch. He came in on his day off to work with me on a Sunday, and was very professional and knowledgable. Often, the car buying experience is tedious and unpleasant. But with Jay is was straight forward and efficient. When it comes time to do this again, I'll be looking at Sheehy first.

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

My brother Lamont Lewis was amazing and made my first car buying experience worth it.

We recently bought 2 vehicles from this Delaer. Mr. Nasir Naziri helped us extremely well. His professionalism, attention to details, understanding our needs was unique. We thank him for such a great service. Highly recommended this dealership. When great salesman like Mr. Nazir are there, the dealership will certainly thrive. We highly recommended Mr Nazir and the dealership to our network. Will certainly bug again!

Everyone has been helpful. They just don’t have the inventory which seems to be typical for this model at this time.

Very good dealership. They were professional, honest, fair, and helpful… exactly what you’d expect from a quality, reputable dealership

Michael Henry is an excellent salesman! He listened and worked hard to get me the car I was looking for.... of course I did my research to know what I was looking for .... and more importantly, he found the car at the price I was looking for! 5 stars to Michael! Make sure he’s the person you use to find you the right car for the right price! He was very patient, professional and mindful! I also appreciate the length Carmax agreed to go to to ensure I was satisfied with the Vehicle to fix needed repairs. I give them 3.5-4 stars for that. I did not like the loaner car that Service put me... it was not good to borer line okay.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Nice dealer ship staff very helpful and they gave me discount unbelievable and very low interest rate # one dealer ship in my 35 years new car buying experience unbelievable people 200 percent marks for them

The planning ahead and the attention to detail in the early stages of this purchase made the final paperwork and completing the purchase easy and quick. I drove from Greensboro NC, 4.5 hours away to purchase the truck. The truck and all the details were ready, I was promptly taken care of and out the door in about an hour. Had to be the easiest and fastest vehicle purchases I have ever done. Completely satisfied, and happy I chose to do business at Joyce Koons GMC. Hats off to all the team that helped make this happen.