Used 2020 Honda CR-V for sale near Wake Forest, NC

I worked with Bryan and he was an excellent salesperson with not only great knowledge of the vehicles and company but also took great care to ensure I had as much information available to make my decision. Very personable and great to talk to! After my purchase, I returned for an Encore Delivery appointment in which Joseph and I went over all the features of the car. This was really great in understanding my new car, especially since I had never owned a Subaru before.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I couldn’t be happier the service at Johnson Subaru. The service tech Michael Thompson knows his stuff and always goes out of his way to help the customer out. Thanks so much.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Very pleased with my car buying experience at Johnson Hyundai of Apex. Omar was great to work with during the process. I’m happy with my new Kona!

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

I had a great experience with this dealership, and I especially want to highlight Jose. He was very professional, straightforward, and honest throughout the entire process. Jose shared his knowledge with me and really put everything on the table, which made me feel informed and confident in my decision. There was no pressure at all—just clear communication and genuine help. The whole experience was smooth and stress-free. I would definitely recommend this dealership and working with Jose if you’re looking for someone you can trust

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

I appreciated Stanley and Ray taking their time making sure the whole process was seamless. They did an outstanding job, making me feel at ease and like family. I appreciated how Stanley was always a text away, and as soon as I got there in person, he took very good care of me, showing me all the features on the car and teaching me how to use them. I loved working with them and appreciate everything that everyone did for me while I was there. Thank you for your flexibility and help in letting my old vehicle stay for a little while til I'm able to go back and get it. Again, Ray and Stanley did an extremely wonderful job and were wonderful to work with.

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!! -Proud Owner of a Nissan Rogue

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

Very happy with my service yesterday. For loyal customers, the service is excellent. Free oil change, free tire rotation, free car wash and a Latte. Now that’s what I call a good company.

Very friendly staff who made my car buying process super easy. They helped me understand all of the paperwork and were very patient during my car choosing process. I would 100% buy another car from them. My salesman Chase was also a huge huge help!

I apologize for just writing this about RYAN as I was here a month ago .But I have to write this.His customer service skills were EXCEPTIONAL .I CAME IN inquiring about Tires as i.had a donut on my car due to.a blowout I REALLY WAS SEARCHING FOR THE BEST PRICE ON 2 TIRES. AND I DIDNT WANT TO.SPEND A FORTUNE. HE WAS ABLE TO.PRICE MATCH AND I LEFT TOTALLY SATISFIED .HE NEEDS TO BE RECOGNIZED FOR BEING AN EXCELLENT EMPLOYEE. THANKS RYAN 🙂

My service advisor was happy to explain the recommended service items to me and made sure I was able to make a choice about each item independently if I wanted it completed or not. They were upfront with me about costs and clear about the level of need for each item.