Used Honda CR-V for sale near Rochester, NY

I recently purchased a Honda, and the experience could not have been better. My salesperson, Jenn, was absolutely amazing from start to finish. Professional, knowledgeable, and genuinely focused on making sure I found the right car for my needs. She went above and beyond to make the process smooth and enjoyable, with no pressure and clear communication every step of the way. A special thank you as well to Al, the sales manager, who made everything seamless on the management side. It’s clear that this dealership values integrity and customer service. A rare find these days. I highly recommend working with Jenn and Al if you’re in the market for a new Honda. They truly set the standard for what a car-buying experience should be!

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

I HAD A GREAT EXPERIENCE WITH VISION HYUNDAI, GREAT SELECTION GREAT SALES STAFF. VERY FRIENDLY. I WENT THERE TO BUY A PRE OWNED CERTIFIED TUCSON AND WAS ABLE TO GET IN NEGOTIATE A GREAT DEAL AND OUT WITH MY NEW CAR WITH EASE.

This is my 3rd CR-V EX-L. It gets more comfortable with each iteration. Performance is outstanding. Fast acceleration. Nice sound for gas-powered vehicle aficionados. The blue color I have is the most beautiful color ever produced by Honda. Fuel efficiency is as advertised. I won’t buy an EV until charging stations are everywhere and charging speed is improved.

This was the best dealership I ever worked with! I drove an hour and a half to get there and it was more than worth it! The president and his family and all of the staff are so friendly and will get you the best deal for you and the car that you WANT! I have bought or leased many cars in my life and this was the best experience I ever had!

I bought Honda CRV 2024 and been pleasure to own this car as its my first time! The color is unique and powertrain works fabulous. Since i bought this recently have not driven the car much but i can sense its gonna go long with us. Still have to get familiar with all those lots of features of course however i just wish there was a fog light too for convivence specially driving at night or rough weather. Over all nothing compares Honda and its flawlessness...giving it a big thumps up!

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Scheduled service done right every time. Started on time and finished up without a long wait. Staff was knowledgeable and helpful. Very satisfied with West-Herr Canandaigua.

A little disappointed this year. I’ve had 4. The drivers seat does not go back far enough for me and passenger seat only moves forward and back. Drives like shock absorbers need changed. Still love these carbs, but not quite the same quality.

Our initial contact person responded quickly to our online inquiry ( Sarah).We made an appointment which was confirmed by(Savanah).Joe met us at the door . He walked us through the sales process and arranged the test drive. Working out an agreement of sale he walked us through the rest of the process, explaining our requirements. We returned a couple of days later to pickup the pickup. We are very satisfied with the staff we met and the vehicle we purchased.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Great staff and comfortable waiting area. Free coffee and snacks. Quick service and fair pricing.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Jodi, Dave and Erica are a terrific Customer Service team that has worked together for many years. They are knowledgeable, trustworthy and responsive. No matter the situation with your car, they will explain the options and help you make the best decisions. We’ve been their customer for many years and they have earned their great reputation.

Great overall experience. Very customer friendly and accommodating. Made the buying process very smooth and convenient. Worked with Ricky Bobby and highly recommend him to all. Got a great vehicle at a great price.

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Great customer service and attention to detail! Good selection of vehicles at fair prices. Highly recommend.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Great staff, friendly and accommodating. West Herr makes the customer experience the top priority. Highly recommended!

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

I visited Hoselton Auto Mall on 2/12/24.I have purchased my last two maurno's from Hoselton and have always had a wonderful experience and have been pleased with the sales staff and the vehicles I purchased.I was introduced to a wonderful young man Luis Aguilar a natural born salesman who has a great personality.I was also introduced to sales manager Tim Maier. Both Luis and Tim took the time to listen to me and the type of vehicle I was looking for.Although that vehicle was not at hoselton at this time I am hopeful that Luis and Tim will find me that vehicle.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

I’d have to say the shopping experience was very good. No high pressure, sales consultant spent plenty of time going over the car with us, sales manager was fair with the negotiations. The pick up process was very good and the followup. I’ve bought from West Herr dealerships before and they’re a class act. They’re on the opposite end of the county from where I live, there are two other Subaru dealers closer but based on past experiences with West Herr it was worth the drive. Plus Subaru is an excellent car. Great crash test results, lots of safety features too.

Love it!!! We purchased it at Mel Hamilton in Wichita, excellent customer service!! We will buy our cars there in the future. Thank you so much!

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

I am a first time car buyer and Mike was so gracious and helpful throughout the entire process, which included some bank issues, working around my busy work schedule, and my general inexperience. I am so so happy with my beautiful little Ford Focus and plan to get my next ride from them too! Mike helped me still feel like a big girl who was in in control while also giving me guidance and had great suggestions. I am so happy I got to meet Bob and tell him in person what a wonderful son he has and how great the entire process, from start to finish, was for me. Thanks Mike!!

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

Fantastic first time car buying experience with this dealership. The process was painless and very easy. I was nervous and unsettled and the salesman was able to calm me down and get me into the car I wanted. I would highly recommend this dealership to others.

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

Great experience Mike was great to work with got financing test drove the truck great price and very satisfied with everything highly recommended thanks Mike John gagner

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.