Used Honda CR-V SUVs for sale near Urbandale, IA

They have a customer for life! Three years ago, I leased a vehicle with them. They were very understanding of my situation, and were able to get me into a reliable car. Fast forward to the present, and I still receive their exceptional service! Todd Petrowsky was my car salesman when I leased my first vehicle, and I made it an initiative to return to him. He makes the extra effort to make sure his customers get the best deal. He is a whole hearted person who cares for every person that walks through that door. The vehicles are incredibly reliable. All I’ve owned are Corollas. I love the safety sense in the vehicle, and they also offer a 20 year warranty on newer vehicles. I’ve gotten tire rotations and oil changes through their service department. They are fast, efficient, and don’t give you the run around. They even send you live updates of your car while it’s being maintenanced. Brandon McClatchey filled out all of my paperwork, and it was ready for me when I picked up my new car. Very friendly, and was happy to answer any questions I had. Overall, I will not buy from any other place besides Toyota of Des Moines. I highly recommend them to anyone!

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

test drove a 24’ Integra. Great customer service and a great experience. The dealership had great amenities as well. Very happy with all of the service!

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

I did not get as much for my trade in as I wanted but I am happy with the car that I bought. The overall experience was good.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Third used car I've bought in the DSM area in past year, first time from Audi of DSM. Best experience of all three. Easiest process of all three. Best customer service of all three. Fastest turnover time of all three. What more needs to be said. Well done Audi of DSM.

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Midhat Efendic was very helpful when we were shopping at their Mercedes-Benz of DesMoines location in Urbandale. If you are looking for a great salesman ask for Midhat, you'll be glad you did.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

John was outstanding, best car buying experience I have ever had! The people were awesome and a pool table in the bathroom!

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Jim Moody is an awesome asset to your dealership. He?s very knowledgeable, patient and thorough. I appreciate his assistance taking me through the process.

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Over the weekend I went to purchase a vehicle from Tom's, this was a first time for me going there. I'm usually pretty anxious before going to look at cars with that feeling like the sales people are on you and pressuring you but it was not like that here at all. I felt very comfortable as soon as we got there. There were a few people working and you can tell that they really enjoy what they do. It was a friendly, easy going environment yet professional. From the test drive to signing the paperwork the entire process was super easy and fun. We worked with Joe B, he was awesome! The air conditioning wasn't as cold as it normally would be and even though we purchased the vehicle he made sure that we were able to get that taken care of under their expense. I love my car and I will definitely be back for future purchases.

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

Friendly sales staff. Easy buying process. They answered every question I had. Would buy from them again.

Easy to handle, but could use a little more luxury. Impaired vision, five drivers side from window or car meets engine want heated seats to be an automatic option, _____cannot use Google Maps in this car. Could not use cell ph till I called Honda directly. What’s up?

If you are looking for a used car this is the place to go! The staff was nothing but amazing and very Accommodating. I would recommend this place to anyone in the market!

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

Scott went above and beyond for me! Will definitely visit and recommend Scott for all future needs. I fell while at the dealership and Scott made sure I was okay and provided ice.

I bought this for my first car and was honestly amazing. I'm so upset that its totaled and will miss her so much. My only complaint about it was the Air Conditioning during HOT HOT summers would blow out warm air, but I think its a common issue. At 151k miles, it developed this sound with the exhausted, but nevertheless, an amazing, dependable car for a girl who knows nothing about them.

Demarcus, I definitely appreciate your help for helping me find what I was looking for! Great customer service and quality cars. Highly recommend their service.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Brooks was a pleasure to deal with. We looked at a pickup that we had seen posted online and he also showed us other options available. Unfortunately one of the other options that we actually liked better was parked behind a lot of vehicles and it was getting late so we couldn't take it for a drive. We're still considering a purchase.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

We were very pleased with Matt and the whole process of buying our new car! From no pressure to guiding us in the right direction it was an enjoyable experience!

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

I was in town only to drop off my daughter at ISU when the check engine light came on. It was late, but they worked me in and addressed the problem. This was amazing and appreciated service, as I had a multiple hour drive back home. Thank you!

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

This was by far the best car buying experience I've had in 30 years! Each person I interacted with was informative, courteous, and non-pressure. It started with a contact with the online sales person, whom I met in person at the time of pick-up. Adolfo was a true gentleman and took the time to investigate every question for me before making the nearly 4 hour drive. He provided pictures and a summary of their standard inspection report details to back it up. Though the Sienna van was higher mileage, it was a recent trade-in and impeccably maintained. By supplementing the CarFax details, I was convinced this van should be safe and reliable for many more miles. Ultimately, we got a great pricing, too -- probably in part because many folks avoid higher mileage vehicles. Signing the paperwork with Adolfo was straigtforward, clear, and efficient, and then I finished up with a few more signatures with the finance office, which was also quick particularly because we didn't need financing. Honda of Ames provides the buyer a flash drive with all completed paperwork so I don't need to scan these for recordkeeping later. Such a nice touch! Not to mention, they have a comfortable waiting area and a nice indoor kids play area so my little ones were constructively occupied. In all, we were at the dealership probably about 90 minutes including test drive. I've been at dealerships for literally a half a day before! So, even though it's 4 hours from us, I'll be tempted to make Honda of Ames my go to source for car buying. Keep up the great work, and thank you!

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

Always treated with the luxury experience. Sales and service departments are first class. Ms. Baldwin is always there to help and answer questions and work for your business.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

I had a good experience working with Elvis buying a used car. It was quick and easy to find a salesperson willing to do a test drive. They walked me through all the most important features and were very friendly. In between my test drive and purchasing the vehicle, Elvis was very responsive by text when I had questions regarding the maintenance and service history of the vehicle. Elvis provided a CarFax report upon request. The negotiation process was a relatively quick experience. They gave me a fair price for the vehicle and didn't run me around in circles. On the day of the pickup, Mike did an excellent job walking me through the setup of Audi Connect and going through the features of the car. He was very friendly and knowledgeable about the car. Overall, I had a good experience at Audi of Des Moines. I would consider buying a vehicle from them in the future!

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

Originally went to dealer for a quote, but sales rep had exact vehicle I was interested in and was quite agreeable. So I purchased the vehicle. Staff was quite friendly & answered all questions.

Great CRV with no complaints what else can I say it does the job & was a great choice for me to buy at the time

Sean is great. He is kind and knows what he is doing. My friends, family, and myself have all purchased vehicles from him with no problems.

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car