Used 2023 Honda Passport for sale near Richfield, OH

Laura was very helpful. Even though I found a car elsewhere, when I was looking at car(s) on her lot she was very responsive and sent photos and videos of the vehicles

Had problems w/ battery draining at 17 months 22,000 miles. Then at 19 months 25000 miles, the audio unit needed replaced. While mine was In the shop, my service consultant had the same problem. Tow truck service told me they've had numerous calls on Passpotrs w/ dead batteries being dead more than once on the same vehicle. Hopefully we've got it fixed.

Five Stars for Bub McDougall – The Car-Buying Hero We Didn't Know We Needed! 🇺🇸🚗 Let’s be honest — buying a car can sometimes feel like navigating a minefield of high-pressure tactics, vague answers, and mysterious “manager approvals.” But if you're lucky enough to cross paths with Bub McDougall at North Coast Mitsubishi West Cleveland, you’re in for a completely different experience — and I mean that in the best possible way. From the first moment we spoke, Bub made it clear that he wasn’t here to “sell” me anything. He was here to help — and that distinction made all the difference. This isn’t your average suit-and-tie sales pitch. Bub brings something rare to the table: honesty, humility, and a genuine desire to serve — values he clearly picked up during his time as an Army veteran (thank you for your service, Bub! 🇺🇸). He greeted me not with a canned script or fake urgency, but with real conversation. He listened to what I wanted, what I didn’t want, and what I was nervous about. No up-selling. No “this deal is only good for the next 10 minutes” nonsense. Just straight talk, solid options, and 100% transparency. Every step of the process — from test drive to paperwork — was smooth, clear, and dare I say… enjoyable? He explained things in plain English (no dealership jargon), broke down numbers without the usual smoke-and-mirrors, and never once made me feel like I was being “worked over.” If you're tired of feeling like you need a PhD in finance to decode a car contract, Bub is your guy. You can tell this isn’t just a job for him — it’s a calling. Whether it’s serving the country or serving his customers, Bub does it with pride, purpose, and professionalism. To anyone out there dreading the car-buying experience: go see Bub McDougall. Whether you’re a first-time buyer or trading in your tenth car, he’ll treat you with respect, honesty, and zero pressure. No smoke, no mirrors, no baloney — just a genuinely good human being helping people find the right car, the right way. I didn’t just drive off the lot with a great car — I drove away with peace of mind, and a smile. And in today’s world? That’s worth its weight in horsepower.

Made in Lincoln, Alabama, this car may be Japanese in name, but built in the USA. Craftsmanship, fit and finishing are excellent. Car arrived in perfect condition. Just an amazing value, nice being in a full-size vehicle that runs on regular. The V6 is quiet and has lots of pep. Lots of room for passengers and all your stuff. Amazing vehicle, that gets the job done.

Bought a car recently from here. Sales rep Zach was helpful. I had a lot of questions and he got the answers.

I’ve only had the 2023 Honda Passport Trailsport for a brief time but have found it to be a great vehicle. The V6 engine delivers excellent acceleration with its 280hp and it sounds great. A real step up from most competitors in this class that use 4 cylinder turbocharged engines. Now the mpg is not as strong, but I have averaged 19/26 which is quite good for a vehicle this size. It uses regular unleaded which is also a money saver. Love how the Trailsport drives, good handling, smooth, yet you don’t feel like you are behind the wheel of a minivan or a car. Feels powerful with great visibility like a truck. The interior room is great, unmatched in the class. Tons of legroom in the second row of seats and the back has lots of space. The vehicle comes with all the usual technology, including safety items, but Honda has kept it simple and intuitive to use. If in the market for a mid size suv, the passport is a hidden gem that flies a bit under the radar.

This is not the first car I bought from this dealer. No question, the service is excellent and if there is a need for a new car, choose this dealer. Special thanks to sales manager Matt. There is no task too difficult for him to take on.

Is it my old Acura TL? No. Is it my Expedition? No. Is it a wonderful, rolling compromise of tight handling, larger SUV amounts of cargo and comfortable passenger space, a real V6, Honda reliability and engineering in a package that gets a lot better than “truck” mileage? Yes. An extraordinary example of function over form, and a beautiful compromise of everything I was looking for in a daily vehicle. If it had a timing CHAIN it would be a 5.

Very clean, impressive new facility. While not a lot of vehicles in showroom, outside inventory is impressive, and Brian, our sales agent spent time and energy showing us around, and making sure we were happy with our choice. Later, Brian made sure we were familiar with controls and technology, and answered all questions. The price was in ballpark as expected. Final processing and haggling w business individual was tedious (my only gripe). We are pleased with our new vehicle.

Looks good and is affordable. Very roomy interior. Has all the latest features involving safety. Adequate 6 cylinder engine. Ride is stiff; could be more comfortable. But - so far, very pleased with it

Courteous & knowledgeable salesman. Made a lot of effort to get me the exact car I wanted in a timely manner. Took as much time as I needed to learn how the car worked after it was delivered.

No hidden fees. A rare honest dealer on cars.com that is worth your time. Thank you.

I thought i was treated very well the salesman was kind, professional and full of knowledge. I would go back to the dealership without hesitation.

Gino was very helpful, professional, and genuine to work with. He stayed after hours to allow us to test drive and explain all options. unfortunately the exact vehicle we were looking for was not on the lot or else we would have loved to continue to work with him! thank you for your time Gino

Meghan made the process very simple for when I arrived to the dealership. The Honda civic was already ready for me.

The selection of cars at Honda of Middleburg Heights was impressive and Kaleb was great to work with.

We had an awesome experience! We bought a great car at a great price with amazing customer service. The entire process was easy and comfortable. Jim and Mike were top-notch and responsive to all our needs.

Joni took very good care of us & our problem. Will consider this service department in the future.