Used 2020 Honda Pilot for sale near Indian Head, MD

Clean friendly atmosphere. My service representative was professional and notified me if there was additional service needed. Have always had a pleasant experience.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

German is a great salesman who helps customers get what they need. Very attentive and kind.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Arman We bought 2023 Volvo overall very smooth and good process. Arman was very helpful during process.

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

My sales man was Sam, he was respectable, honest, and overall pleasant to be around. He showed integrity, I didn't feel as if he was trying to Hagel and play trickery games in order to get a sale. I would recommend this place to anyone, it is the first dealership I have been to that offers a life time warranty George was also very pleasant and personable. . It was over all a good experience

I have always wanted a Honda Pilot and bought a 2020 model anticipating a great vehicle. It has been back to the shop SIX times for issues with the drivers side mirror. It is supposed to be a fancy automatic adjusting mirror, but instead self adjusts up beyond where I can see in it. The dealer's technicians have tried many things, but still claim they can't recreate what I am telling them I really don't know where to turn now.

Harris was the consummate professional. From start to finish the professional Acura Ambassador all the way. The most through vehicle accessories explanation to his gentlemanly demeanor. He was easy to work with and explained everything completely. We throughly enjoyed the car buying experience. Thank You Harris! Sincerely, James & Katherine Little 2023 RDX ASPEC

I love my Honda. It drives beautifully, it’s comfortable, holds the road, you feel safe because it’s so well made. A wonderful driving experience. I plan on buying it back when my lease is up.

Five-Star Review for Autos Direct of Fredericksburg, VA I recently purchased a vehicle from Autos Direct of Fredericksburg, and I can confidently say it was one of the best car-buying experiences I've ever had. From start to finish, Gary and his team demonstrated professionalism, clarity, and an unmatched level of customer care. Gary took the time to walk me through every step of the process with ease and transparency. What stood out most was his genuine approach to customer service—he made me feel like more than just a sale. I left not only with the exact vehicle I came for, but also with deep appreciation for how seamless and respectful the experience was. Even after the sale, Gary went above and beyond to assist with a small but important request related to my trade-in. His follow-through and attention to detail truly reflect the dealership’s values. If you’re looking for a trustworthy team, great vehicles, and exceptional service, I highly recommend Autos Direct Fredericksburg. Ask for Gary—you won’t be disappointed.

Víctor was very professional and we were able to make an appointment the next day.

Excellent service and advice. The staff is friendly and helpful. After purchasing my new Accord, all my servicing requirements have been done by Ourisman.

I dealt with Alex and he was great and really understanding of our needs. And the manager were helpful and eager to help the entire way.

Richard of the service department saved my long distance road trip by cheerfully helping me get the CD out of my CD player. Thanks to his experience with unsticking his kids' video games and some packaging tape, he got it out of the CD player! Then he joyfully paired my phone with an older version of the sync system that I couldn't figure out to save my life! What a great wonderful guy! Now I love my Transit Connect even more!!

The experiene was excecptional. No harassment as I was looking on the lot. Thomas Sprow left me his information if I had any questions. When I called he instantly came to find me!

I can't say enough good things about this dealership! Sullivan's is family owned and operated and it shows. This is the forth car we have purchased from them. They are extremely fair and always take good care of us. They stand behind their cars and I am so grateful to have a place to go that I can trust.

From the first phone call to the test drive to signing the paperwork everything was amazing, smooth and staff was so nice and friendly...even got a home cooked meal while waiting for docs to be prepared. Omar, Ruby, Ray, AJ...it was a pleasure. Thank you.