Used 2020 Honda Pilot for sale near Irving, TX

Our experience at Moritz KIA Fort Worth has always been exceptional. The service department is fantastic, especially Michael, who always takes great care of us. I appreciate being able to work from the dealership while waiting for my vehicle OR catching a ride to my office. Michael has helped me not lose a beat at work while getting my vehicle serviced.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

I am so happy with the service department. Austin Livingston did a great job communicating and making sure our vehicle was safe and in top condition! Thank you so much!

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

I was pleased with all the service personnel that are working there . They were all helpful to me while getting my vehicle serviced at their service department . I would definitely go back to service my future need .

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

I have always wanted a Honda Pilot and bought a 2020 model anticipating a great vehicle. It has been back to the shop SIX times for issues with the drivers side mirror. It is supposed to be a fancy automatic adjusting mirror, but instead self adjusts up beyond where I can see in it. The dealer's technicians have tried many things, but still claim they can't recreate what I am telling them I really don't know where to turn now.

I love my Honda. It drives beautifully, it’s comfortable, holds the road, you feel safe because it’s so well made. A wonderful driving experience. I plan on buying it back when my lease is up.

Very good customer service, called and I got the time I requested. And I got my vehicle in a timely manner

I utilized TrueCar website in search of vehicle I wanted and received an offer from Lute Riley Honda. I arrived at the dealership and was directed to Sales Consultant Javed Tarafder. He was very polite, knowledgeable, and answered all of my questions. He explained vehicle options in great detail. They honored the TrueCar price which was below their sales tag price. Finance Manager Christina Bernd was very pleasant and made the entire process very easy and enjoyable. This dealership was no pressure, informative, transparent, and did not try to pull any deceptive practices. There was no typical back and forth haggling over sales price and bouncing from salesman to sales manager to store manager. This was my third Honda purchase and my best purchase experience thusfar. If you are interested in a Honda purchase in the Dallas, TX area, then you should run to this dealership and snag a year end deal for yourself. Javed and Christina are assets to this dealership and should be commended. I would definitely purchase from this dealership again and trust my future vehicle service in their hands.

Customer service was excellent, answered all my questions . I was very satisfied with the overall experience.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Rafael help me get the car that I wanted, fast and easy. I would recommend getting a car here.

I had brought in my car to the McDavid dealership because I was having really serious issues with my steering wheel, noticing that it was getting stuck when I was turning. I thankfully had Tyler there to help me with everything, and he not only was super helpful and gave me plenty of updates about the car, but was also willing to initiate Goodwill coverage when I asked about it which helped me with finances a lot. They even were able to get the car done significantly faster than expected. Overall the service was great, I felt the communication was consistent and my car was very well taken care of during a time that was pretty stressful.