Used 2021 Honda Pilot for sale near Richfield, OH

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Very helpful and low pressure. We got a great deal and everyone was nice and walked us through. We are a cash buyer and everyone treated us great.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

The entire staff at Toyota of Bedford was very professional from start to finish. My sales associate, Davon greeted me on time and made the most of my trip by having vehicles ready to test drive and knew all important information about each vehicle. There was no need to go to any other dealerships. I made my decision that night and drove home with a great vehicle.

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

It was great experience to buy my first car and dealership helped me very quickly.

I drive a Honda Pilot Special Edition- It is by far the BEST car I have ever owned. I have no kids but really wanted an SUV. I drove two civics on lease before and went to look at a CRV. The pilot was around the same price to lease as a CRV and boy am I glad I chose this over that! I keep my third row down and the trunk space is incredible. This is a good car to have in your 20’s despite what people have this car for. My lab and yorkie have plenty of space and i absolutely feel like I am driving a sedan still with how smooth and tight and sporty it drives. I still whip like I did in my car!!!! I cant wait for the next generation to come out, I will probably stick with pilots for a while

Michael Dorony was great to work with. No high pressure- easy transaction. I would recommend Cleveland Heights Honda to all. Thanks!

I've owned my 2021 Special Edition AWD for a year now. Put 14,000 trouble free miles on it. No problems at all. Just 2 maintenance services. The second service required a differential fluid change along with the normal maintenance. Kind of surprised it needed such an extensive service so soon but I hear the cross vectoring AWD needs frequent fluid changes. Cost $500.00. Otherwise I am completely satisfied with my purchase.

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

I bought my Honda in August 2021 the salesman sent me a video of the car and I went to look at it I loved it. Very very friendly salesman,staff. I'll be purchasing another one from them

No hidden fees. A rare honest dealer on cars.com that is worth your time. Thank you.

I had a great experience purchasing a new F-150 from Mike Bass Ford. I stopped by on a Sunday for some information, get everything I needed to know from Brian and received absolutely no pressure or xx. I was impressed. I shopped around a couple of other dealers simply to cover my bases, and those experiences were more than enough to convince me that Brian at Bass was the guy to buy from. I returned a couple days later and was in and out in an hour and a half. The entire team was helpful, friendly and congratulated me on my new truck. Everyone was professional yet kind and didn't waste a minute of my time. It was hands down the best car buying experience I ever had.

Haley helped me find a great Deal on a new Buick. No add on sales pressure, handled getting paperwork ready, signed and drove out in less than 45 minutes. Also pleased at no hidden costs added like other dealers do, after the negotiated price. Price, Selection, Service, all great at Medina Buick GMC Cadillac.

Amazing attention,I really like my SUV ,more than I expected,my first experience with Kia ,I will recommend

I had a great experience with Silver Star dealership. From the moment Eric answered my online inquiry until I drove the car off the lot (3 days later) I couldn’t have been more pleased. Eric answered every question and was knowledgeable, kind and efficient. We came from Pennsylvania so we brought our dogs along (to avoid leaving them home alone). They were as welcome as we were. After working with Eric online and then in person I am confident that my new used car is perfect for me! I have no complaints and nothing but praise for Silver Star. If I or anyone I talk to needs a new car, I will send them to Eric at Silver Star every time!!! Thank you Eric

I had an Excellent experience! Mark Persons did an amazing job and was Exceptionally helpful! Go checkout Mark Persons at Ken Ganley Nissan Mayfield Hts. He is The Best!

Highly motivated sales crew. Went the extra mile to get me into a car I was interested in. Took a test drive. Found an issue. Went back. Car went straight into their shop. Turned out a wire had come loose (the car had been on their lot for several weeks; hard to say what happened), but they fixed it. Took another test drive. Everything was good. The next day I closed the deal. In fact, they had sold me a car by the time a big-time Pittsburgh dealer emailed me to say the car I was interested in through them wasn't available. Got the car home, had a local shop put it up on a rack because of a strange noise. Underneath, the car was *extremely clean*. My guess was two new tires, but it looked like this dealer had put new brakes on both axles as well. The strange noise -- a dust shield had gotten bent somehow, and was rubbing. Overall, the car I bought was how they described it on this site. Pleasant to deal with. These folks really want to sell you a car! I would purchase from them again.