Used 2023 Honda Pilot for sale near Altadena, CA

Gilbert Jordan is the guy to go to. He made the experience very comfortable and convenient. Addressed my concerns and made me feel at ease during such a process of purchasing a new vehicle. I would recommend this dealership to anyone interested in buying a new vehicle. Excellent facility, excellent employee, and excellent experience.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Took my 2023 Silverado in for a recall to Service department and they were able to get me in and out sales department very accommodating working with you

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

My experience with the sales team and management was only via text and phone. They were all very respectful and let me set the pace for being contacted. The follow up was appreciated and not intrusive.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Friendly, Easy and Hassel FREE - In and out in less than 2 hours - went in for an appraisal came out with a car - facility was nice and clean

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Yeri Garcia was kind and helpful in the process of getting my first EV vehicle

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

I really liked everything about this dealership, I would definitely recommend it customer service was the best we ever had we are truly blessed to have found you.

This is my second vehilcle i purchased here. Jason Fung was straight forward, professional and very helpful. Him and his boss Chris were able to get the price i wanted. Thank you Jason and hope to do business again in the near future.

No nonsense sales of a well-equipped Accord. Thank you! Ali and Steven are Great 😊. Wide selection of Hondas. Check them out. (Word requirements for review.)

I went to the dealership yesterday with my brother and had help from Alex Santos. He had excellent customer skills and answered every question we had for him. He made us feel very comfortable and confident with buying the car. I surely recommend this place and sales representative!

Hey. Guys. I spoke with. Mr. Ronnie Williams. The. General manager. And. Everything. Is. Fixed. And. Is. Really. The. Sales guy. Is not. Comunícate. With us. But. EBT. Got. Mistakes. And. Everything. Is. Good. I’m. Sorry. For. The. Bad. Comments. I’m sorry. Guys. And. Thanks. To. Explained. Everything on detailed. Ms. Julia G. Mr. Ronnie. Williams. Thanks. Everyone. On the. Honda. Downy. Atte. Víctor González.

Professional...courteous...X.X X X X X X X X X X X X X X X X X X X X X X X Professional...courteous

Danny from the service repairs was awesome and super helpful! Toyota of Hollywood always gets me in an out in a timely manner. thanks again!

Sean was my contact and he did a fabulous job: no hassles, delivered early, and kept me informed. This was easy, and made me want to return

I want to start off with the compassion this place has for the customers. I never once felt pressured for anything when being here and talking with the sales reps. I had the pleasure of doing business with Rami. He took things at my pace, was very understanding and I felt tried his hardest to get me into the car I so desperately wanted. He kept me updated on the car and walked me through each step making sure I was comfortable and answering my questions to reassure me of what was going on. Then came the gorgeous Vanessa who emailed me during the week to make sure my dream car was still available. When I went into the dealership she introduced herself and sat to talk to me even though I was working with Rami. She was very nice and also made my experience that much better. She honestly cared and I could tell by how passionately she spoke to me and could see it in her eyes. Last came Argenis who tried his hardest to get me the best deal I could handle. He was very professional and walked me through everything. He made the experience very comfortable and I am very pleased with my whole experience here. I would recommend 10/10. My best experience by far with any auto group.

Price for the services was improved. Clean waiting area with room for social distancing. Hot beverage area was open again.

Muy buena atención y gran paciencia de la señorita Frida Duarte Salazar se las recomiendo 👍 😉 👌 por eso le damos 5 🌟 🌟 🌟 🌟 🌟

Service department Great job. Repairs so far are working well. Tony Tran*** did a great job!!! Much appreciated, with a lot of professionalism. I am very happy!

I want to thank Honda and my sales rep Amalia for a good, smooth and fast process . Compared to other times I've been in cardelearships, this was the fastest time as far as hours spent waiting for finance. I love that she had an appointment with finance for me to just go and sign and I was out right away. She was very caring and always on top of everything. Thank you Amalia and Honda!

I recently purchased a car at Honda of Downtown Los Angeles, and I couldn't be happier with the experience. Andy Gonzalez, the financial manager, and Steven Perez, the sales consultant, were absolutely amazing throughout the entire process. From the moment I walked in, Steven was incredibly knowledgeable, patient, and attentive to my needs, ensuring I found the perfect car. Andy made the financial aspect smooth and stress-free, answering all my questions and explaining everything clearly. The level of professionalism, courtesy, and genuine care they both displayed made this the best car-buying experience I've ever had. If you're in the market for a car, I highly recommend visiting Honda of Downtown Los Angeles and working with Andy and Steven. They truly go above and beyond for their customers.