Used 2023 Honda Pilot for sale near Auburn, GA

Salesperson courteous friendly, very knowledgeable and very helpful. Financing options explored to reach our budget goals. .

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

My service was great. My service advisor (can't remember his name) was professional, helpful and explained what service my car was going to receive. He also suggested recommendations for my car based on the mileage. I needed a ride home and he provided me a courtesy ride that was ready to depart the dealership and I didn't have to wait long for this ride. Which was very important that morning because I had an appointment at my home. The only thing I didn't like was having to go back to the service advisor to received my military discount. The cashier's cage should be able to make the needed adjustments at the window when your military ID is provided. My other vehicle is not a Honda and that is how that dealership handles military discount. But overall everyone I encountered was respectful, professional, and addressed all my questions and concerns.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

I didn't end up buying the used car I was looking for, but wanted to leave a positive review for Garry, the salesperson who helped me, and the dealership as a whole. This is a nicely-appointed place, as you might expect from the high-end cars that they sell. Everyone was friendly and helpful and there was no high-pressure sales pitch. Ultimately I chose a different car at a different dealer, but I can't complain at all about these folks.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Our service advisor, Jim, went above and beyond during our visit to the service department. He was able to get us assistance from Honda of America in covering a lot of our charges. His time and effort were very much appreciated.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

I had an excellent experience at this dealership. Eric Ward was my salesperson and he did a wonderful job of listening to my needs and making sure that they were met. I liked his service so much that I purchased two cars - 2020 Honda CRV Touring Hybrid and 2020 Honda Accord Touring Hybrid. The only things that detracted from the experience were: A. There is a software disconnect between the Honda Corporate website and the Honda Dealership such that the request for quote line items had to be printed by the salesperson because he had to go to the parts and service departments to individually cost each option rather than that process being automatic. I feel his time would have been better spent expounding upon the cars' virtues. B. The finance experience was marred by having to provide a cashier's check rather than being able to approve a personal check over $30K which the system would not allow. I learned later that an ACH transaction would have been possible. Also, since I was purchasing two cars, I had to provide two different E-Mail addresses in order for my KAHU app to work properly. The Service Department experience was wonderful and I was treated like royalty. The oil change and tire rotation took less time than I anticipated.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

brought in my 2021 acura rdx to have bluetooth connected after acura dealership did required tech update. Acura messed up my bluetooth and was not going to drive to acura olade in Duluth. Never again. Will go to Athens. if major repairs needed, but Honda place they can do most . GOOD. grant did my update. He is great. polite and personable.

I just purchased my third car from this dealership. I would not think of going anywhere else. My salesman Jeremy Wright was outstanding. He asked me what my needs were, what my price range was, and what range I needed my payments to be. He was very kind and went above and beyond to help me get to the best car for me. He was extremely friendly and kind. He gave me all the information I asked for. Dealing with Jeremy was like dealing with my best friend. He was so down to earth and easy to work with. I looked at seven or eight cars. He was very patient with me. He explained everything I needed to know in making my final decision. I would highly recommend this dealership and this salesman. I would feel comfortable referring anyone including my mama. Best car dealership and salesman ever.

Excellent He was very friendly, attentive and informative. I would refer him to friends and co-workers.

Purchased a Kia Soul from them. I had a good purchasing experience. Car has warranty and is very clean and is in very good shape.

My Service Advisor was awesome She had a very positive attitude and helped me to understand the ins and outs of Service, By far this was my best experience since I have been dealing with Stonecrest Honda. She definitely is a asset to your company and may I had a hidden jewel in your company..

My husband and I purchased a Honda Civic at the Honda Mall of Georgia and It was a very nice hassle free experience. Our Sales Rep. Chandler Brown was so helpful and wonderful. If I know anyone is looking to buy a car I will make sure they ask for Chandler Jones. Everbody from the Manager to the financial Advisor was great.

This morning I went to Conyers Honda for an oil change. I admit I am getting up in age. When the advisor came out , Terence McKibben he asked if I had an appointment and I stated no. He then asked what do you need done. I immediately said oil change. He reached in and push the button and said” you’re only at 40%, you’re good. Being on Social Security That was a small gesture but it saved me almost $80 . That was truly honesty and above and beyond. He is to be commended. Thanks Terrence, you are my go to whenever I come to Conyers Honda. KEEP UP THE GOOD WORK!!!!! GREAT JOB!!!!

Was very satisfied with the ease of purchasing a new car. Kenny cho was very helpful . I was very pleased with the service dept and the time I had to wait was minimal I would recommend this dealership to anyone.

The battery finally crapped out and turned out the alternator was the cause. Despite them having a full schedule, they managed to work me in without notice. The part had to be ordered and my car will not be ready until tomorrow. They were unable to provide me with a loaner car or rental as they had none left. But that did not stop them from making sure me and my family were taken care of. I had to pick my bonus daughter up from daycare in Sugar Hill and I live here in Flowery Branch. They had their shuttle service take me all the way to the daycare-scoop up my little one and then drive us both all the way home in FB. Because of their above and beyond customer service I never felt stranded-even though I could have very much been totally SOL. They could have left my travel arrangements up to me and picking up a child from daycare in another area could have been a “me” problem that they could have left me to deal with myself. But no, they made sure me and my family was taken care of. I know dealerships charge more and maybe get some extra profit in comparison. But without a doubt, I have experienced ‘out of this world’ customer service with that particular dealership If you have a Honda, I would absolutely recommend them. All that said… I have also been to the Milton Martin Honda in Gainesville and had a polar opposite experience. Not gonna trash talk them. But just WOW and kudos to Mall of Ga Honda!! 💜 — at Honda Mall of Georgia. Jim Clizbe has been so helpful! Providing patience and exceptional customer service! Definitely a dealership I trust with my Honda Odyssey maintenance.