Used 2023 Honda Pilot for sale near Austell, GA

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

here at Gravity you are in good hands. rest assured you will drive home with your new vehicle . adam in sales is who you should look for indeed

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Justin Delong was a great salesman. He was compassionate and caring. I recommend him to everyone interested in buying a car! He was great with everything. The finance, and he even got the car from another dealership for me. Great service!

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

In March 2022, Sook Nah helped me with the process of purchasing my dream car. She was very nice and helpful. She knew all the answers to my questions. She always kept me informed of anything. It was a very pleasant experience. I definitely recommend Sook Nah when it comes to purchasing a car.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

⭐⭐⭐⭐⭐ 5-Stars for Nick Swafford From the moment we walked into the dealership, my wife and I got a great vibe from Nick right away. He was welcoming, genuine, and incredibly easy to talk to, none of that usual sales pressure or games you expect from a car lot. A few days later, when we popped back in without an appointment, Nick surprised us with perfect timing. A trade-in offer came in just in the nick of time for the exact vehicle we had our eyes on, and he made it a priority to make sure we got it. Even though he was clearly juggling four different customers at once, he somehow managed to give everyone the attention they needed without making anyone feel rushed or overlooked. That alone speaks volumes about his professionalism and dedication. Nick was straightforward and honest—no tactics, no runaround, no gimmicks. Just a smooth, transparent experience from start to finish, and that’s exactly what made working with him such a relief. Also, a huge shout-out to Greg in finance. He made the signing process smooth, informative, and stress-free. Greg took the time to explain everything clearly without pushing unnecessary add-ons, and we genuinely appreciated how professional and patient he was throughout the entire transaction. If you’re in the market for a Honda, ask for Nick Swafford and make sure Greg handles your paperwork. You’ll be glad you did. Highly recommend!

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

I made them five stars because of TL Ford. He was a wonderful salesman to deal with and was very patient with us throughout the complete process. He is also very knowledgeable of the vehicle we bought and set up the intial settings for us!

Was provided good service with them. I went to check out a Nissan Sentra for my daughter but came out with 2020 Kia Soul which was better/ comfortable car. Smooth finance team and process. My only advice is if you buy a Kia make sure you know if your current insurance will cover the car and look at the cost. That was my mistake (it was on a Sunday) because I was told things were good with insurance company's covering Kia. I was going to return the Kia and get something else because they don't have a return policy. But, my daughter loves the car but will trade it in about 5 months and get something else from Atlanta Used Cars.

I was very pleased with the service department. Everyone was very helpful and professional. I went there a long time ago and decided to go back. I am glad that I did! I will also recommend them to others. Mr. Golden was very nice and helpful!

They had already sold the vehicle, I'm still looking for the right COUPE THANKS SO MUCH

If every car buying experience were like this, we probably be broke from buying cars. Andre, Will and the rest of the team made us feel welcome on our first visit for a test drive. They were very accommodating as we were exploring our options through the week and worked with us to ensure that we were happy more than satisfied with our purchase. If I were in the market for another vehicle I would start with this team at Nalley Honda or wherever they were. Andre went way out of his way and we appreciate him earning our business.

Nice people and no high pressure sales tactics. Karen was friendly and helpful and let my wife and I test drive the car by ourselves in Friday afternoon traffic. We settled on a reasonable price, and there was no pressure to buy additional warranties etc. like most dealers I have bought from. The whole buying process was quick and painless. Have had the car for a week now, no disappointments so far. They don't over clean and prep the cars, so you can really see what you are getting although it may be a little dirty.