Used 2023 Honda Pilot for sale near Delaware, OH

Just bought our 6th car from this dealer!! This is our second car that we've dealt with Richard Norman and if we buy in the future will most certainly buy from him!!! He is very accommodating and cares about what we want.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Sold my wife's Highlander yesterday, very simple process and a fair deal.. Would recommend.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

"The service was excellent, and Amy was a fantastic advocate, ensuring we were taken care of promptly. We brought our 2019 Acura RDX in for a routine oil change and tire rotation, which was initially quoted at $70. However, after inspection, additional recommended services, including fluid replacements, a new timing belt, water pump, and battery, brought the total to $4000. The service team was professional, knowledgeable, and compassionate. They also provided a loaner vehicle for the day. While the unexpected cost was significant, we appreciate the thoroughness and peace of mind knowing our car is well-maintained."

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

I went in to test drive an Accord but decided it wasn’t for me. However, a day later I was notified that a 2019 CRV fit my needs. And I ended up buying it! The whole process was great- I started with Charles and ended with Corey. The only negative was the wait time to sign registration and title. The dealership is even buffing out the minor scrapes on this, making it truly look and feel new. Great experience.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Always a great experience! Accommodations and expertise are top of the line, with quick service

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

Richard Norman has been my salesman for my past 2 and now my 3rd Honda CRV. His customer service, professionalism and entire deliverance from start to finish is nothing but excellence. His knowledge of the vehicles is top quality, and he answers all of my question completely. I can be a handful. Richard Norman thank you for making me a priority

We had a great experience buying a new CRV. Salesman, Richard Norman took excellent care of us and made the process easy!

Chris Glover is a true professional. We have been leasing our vehicles from him for the past ten years or more. Chris is friendly and very knowledgeable. This year we leased a 2025 CRV-Hibryd. Chris informed us of the pros & cons of driving one. Him being an owner of one, he could give us an honest assessment. We have always been very pleased with Chris! Muchas gracias!

Honda Marysville Dealership is simply the best! If you’re looking for a new vehicle this is the place. My sales person Matt W. Was excellent, I worked out a deal at home via phone, email or text, which reduced my time at the dealership. Which resulted in a great buying experience. I was surprised at the number of customers and friendly sales staff on a Monday well that speaks for itself. So if you are looking for a new or used vehicle Honda Marysville was worth the drive.

Haven't purchased a new car to me in over 8 years. Searched numerous used car sights looking for a large SUV. Saw a 2015 on their sight on a Thursday, contacted them (Jacob) on Friday. Explained I lived over an hour away and if I drove out to test drive I needed to know my terms and approval prior to leaving my house. Jacob and the finance team gave me an answer within an hour!! Drove out, seamless buying experience, they even gave me a "we owe" on a problem with the stereo. Just got my Navigator back after THEY spent close to a $1,000 to make it right!! I had a loaner free of charge the whole time 5 star rating from me for the way they treat potential and actual customers! Give Jacob in used car center a call! He knows how to treat his customers right!

It’s always been a immense pleasure to not only buy a car but also have them deliver amazing maintenance service. Meeting Thierno in 2016 was a such blessing. Great customer service, his help was absolutely fantastic to get a great financing deal. Looking forward to step in again for my next ride soon . Keep doing wonders .

They’re good at what they do. They low-balled me big time on my trade in but I was able to talk them up to something I could live with. They also worked with me on some extra touch ups my wife and I wanted done to scratches on the passenger door. Overall, a pleasant experience. Izzy was a great salesman and Anya in finance is great! My truck was priced nicely and it was too good of a deal to pass on so I’m quite satisfied overall.

I purchased a Toyota Highlander and had an excellent experience. I was struck by Rachel Williams professionalism, mannerisms and skill. She took care of me very friendly. I definitely recommend my friends and anyone to see her hospitality. Rachel is a committed sales consultant who is effectively represents Lindsay Honda. Kudos for Rachel. Teddy Customer

Brought my 2021 CRV in for routine maintenance. Service was outstanding! My service advisor was Cam and he went out of his way to make sure that I received great service and understood all that was needed for my vehicle!! Well done, Cam!!!!

I purchased 2019 Honda Civic Sedan. I was very pleased with the knowledge that Mikale Long provided for me. He went above and beyond to answer any and all questions that I asked. It was very windy and cold on March 14, 2023. Mikale Long brought several vehicles inside that I had questions on so that I could see and them for my self. That's where the above and beyond come in. He braved the cold so that I would not have to. I greatly appreciated his courtesy, knowledge, manners and respect he showed towards me. This is the 5th car I bought at Lindsay Honda and he is by far the best representative I've had. Never pressured me one bit. Give him a promotion which is well deserved. I will highly recommend my friends ask for him in the future. Thanks Mikale Long your service was greatly appreciated. Keep up the good work.