Used 2023 Honda Pilot for sale near Greenwood, IN

Kevin McDaniel registered me quickly and efficiently even though I did not have an appointment. He was considerate re: my need for the work to be done as quickly as possible. The entire team were able to complete the work in about 1 1/2 hours, for which I was very grateful.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Janae was extremely helpful and very pleasant to deal with. I would highly recommended her to sales customers.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

We were driving to NC and had to stop for an unplanned repair. They got us in immediately and were extraordinarily fair with us. Very personable and kind.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Took my car in for tire light . Redd helped me with his great customer service . He kept me informed what was going on . Great job and Thanks ....

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Excellent personality and knowledge on test drive. Not forward or pushy on the sale after test drive. Utilized texting for quick and easy questions and answers. Professional and organized during paperwork/purchasing time.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

One of our team members, a USA titleholder, recently bought a Honda HR-V at Tom Wood Volkswagen in Noblesville. She went in as a regular person and didn’t disclose her title, so there was no special reason for her to have a positive experience. From her perspective, Mike Thompson and Lauren Bailey provided exceptional customer service, answering every question, guiding her patiently, and making the entire process smooth, enjoyable, and stress-free. If you visit, you can expect the same friendly, professional, and above-and-beyond experience that makes car shopping a pleasure! Due to privacy and security, we can’t share her name, but trust that you’ve won someone who will happily share her great experience with others and direct them to you.

Erica/Lee/Cody were very helpful in the full process of our purchase as we took a few days to finalizeour decision. A friendly knowledgeable helpful group. We left pleased with our purchase as we always dread buying a vehicle and the entire process that is why we do not purchase a vehicle very often but this group made it a pleasant relaxed experience. Thank you.

Penske Honda personnel were very helpful. They answered our questions and made the cosmetic repairs that we requested.

Comfortable waiting area. No pressure. Buying for physically disabled family member. Dave C totally understood our needs and budget. Coffee lounge was well stocked and made it easy to relax. Restrooms clean and enough room for wheelchair.

Leasing a new vehicle was easy and quite pleasant. Casey was knowledgeable and responsive to what I was looking for. We seemed to be on the same page throughout the entire process.

Dropped off Passport for some recall work to be done the next day. Kevin McDaniel said they might have time to do it that same afternoon. He called 2 1/2 hrs later and said it was done. He didn?t over promise and delivered early. Nice!

No problems here. Our sales person was great and we love our new Cadillac XT5. We would recommend our sales person and the dealership to anyone.

Bought a 2011 Honda Element with 4WD. I spotted the internet listing and immediately contacted the dealership. After reviewing the CARFAX report, I made a quick decision to buy the vehicle for the full asking price and paid a large deposit by credit card. I was comfortable buying the car without seeing it or driving it since the seller was a Honda dealership- I knew the car would be inspected and serviced by the dealership before it was put on the market.

Bought a 2022 Honda Civic Sport for my nephew. It was one of the best car buying experiences I’ve ever had. My nephew totaled his 2020 Hyundai Kona and said he’d like a Honda Civic. I had the pleasure of working with Rob Agee who couldn’t be more helpful or nice along with his manager Shelly. Rob has been with this dealership since 2009 and Shelly for 32 years. I own a funeral home and have purchased numerous cars through the years and never have I had this level of service. Lockhart Cadillac needs to take note. I let them know that I wanted to purchase a car for my nephews Christmas present. When we picked up the car, they had it in the show room with a big green bow on it. Made my nephew feel important and really rolled out the red carpet for us. They are first class people who know their product. In all the years I’ve bought Cadillacs, I rarely find the same salesperson when I go back. Ed Martin must take care of their people as Rob and Shelly both have many years at this dealership. If service is as good as the sales experience, I’ll be repeat customer many times over. Thank you Rob, Shelly and Ed Martin!