Used 2023 Honda Pilot for sale near Herricks, NY

Carlos is one of the best service adviser at Silver Star Motors. He gets the job done.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Thoroughly impressed! I had the pleasure of working with Kenny Blair. I've been shopping for a car for a couple of months now and he gave me the best service out of all the dealers that I went to. He was honest with me and I felt very secure and trusted him the entire time. He was very patient and let me look at multiple cars. I left leaving with a Nissan SR AWD and a deal that I never imagined! I would totally recommend Kenny to my family and friends. The sales manager Omar was very helpful as well. He was able to work with me to have the upholstery changed to full leather.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

The sales man treated me like a person and let me drive, look or take apart what they had available. There was no pressure to buy or make the sale, they just wanted to make sure I would be happy with what ever I bought. A few hours later I drove away with a CPO car for my wife.

I was a somewhat unusual customer in that I was an out of state purchaser for a limited availability Civic Type R. I had the most exceptional experience with the team at Hillside Honda - Edwin Luzon and Eli Hartley - who were both supremely courteous, knowledgeable and helpful. I truly couldn't have asked for a better deal or purchasing experience with them. They are an asset to the Hillside team. My phone calls were returned promptly, no request was too hard, and their service was top notch. Upon arriving to collect the car, Edwin professionally too me through the paperwork, dominated all the features of the car, and sent me on my way with helpful directions to get out of the city.

We have been loyal customers of Yonkers Honda for many years and that is due entirely to the presence, professionalism, patience, integrity, expertise and kindness of Senior Sales Consultant, Mike Bargallo. He is that rare salesperson who is dedicated exclusively to his customer, not to a quota or a future commission he might earn. We had two Odysseys from a now-defunct dealership in Manhattan and, because our kids were getting older, we were looking to downsize to a CR-V. One day back in 2009 we happened to stop for gas in Connecticut and the man at the pump in front of us (Robert Something) had a new CR-V. We asked him if he liked it. He did, of course, and told us he bought it from Honda in Yonkers. He then raved about his salesman. “You gotta go there and ask for Mike Bargallo. Make sure he’s the one who helps you.The guy is FANTASTIC. I have referred friends, relatives, people from work, and everyone says the same thing: Mike is the best.“ And so we bought our first CR-V from Mike a few weeks later and, boy, was Robert Something from the gas station right! From the moment we walked into the showroom to the moment he handed us the keys, Mike had our back. He still does. And the relationship does not end when you finish signing the paperwork and drive away. We know that he will be "our guy at Yonkers" no matter what kind of issue might arise (nothing ever has) for the duration of the time we have one of their cars. In 12 years of buying cars from him, Mike has never tried to talk us into anything. He goes out of his way to find the exact car we want with the exact features we need and take delivery of it when it's the right time for us, not when it's good for the dealership or for him personally. There’s just no BS with Mike. He's a down to earth, genuinely nice guy who treats his customers with respect... actually, he treats his customers like friends. Over the years, including this one, we have looked seriously at BMW, Volvo, Lexus, Subaru and other comparable mid-size SUVs and we keep coming back to Honda. Yes, because it continues to be a solid, dependable, safe and stylish car but, more than that, our decision to come back to Honda year after year is because of Mike. There are dealerships closer to where we live but the entire team at Yonkers - both sales and service - is so solid, friendly and reliable that there is simply no good reason to buy/lease a new car from anyone else.

My experience was was amazing the staff was very helpful and answered all my questions and they helped me get my new Honda which is amazing car I would definitely recommend you guys to all my friends and family I’m very thank full for the salesperson he helped me a lot and explained everything in detail and the rest of the staff too keep up the good work

On 10/27/25, my wife and I set up a 3 years lease for an HRV EX-L AWD CVT. While going through the process, we were helped by your salesman Kevin Kouczor and managers Many and Parick (no last names known), as well as soon we arrived at your dealership, the rest of your reps offered to help on any needs we had.. We would like to express our satisfaction with the service , attention and politeness shown by your whole crew, something that makes your place one of the most outstanding places ever experienced. Thanks again and hope your employees will be made aware of the results of their dedication.

I had a great experience at DCH Paramus Honda! The staff was professional and welcoming from start to finish. A special thank you to Hamad Deeb, who helped me with my car purchase.He was incredibly informative, patient, and took his time to compare different models with me so I could make the best choice. I truly appreciate his honesty and the effort he put into explaining every detail. The whole process was smooth and stress-free. I’m very happy with my purchase and highly recommend this dealership to anyone looking for a new car!

I bought a new 2020 Honda Accord sport from them. Ron and his whole team made the process super easy. Was in and out in an hour and picked the car up later the same day. Would buy again from them.

I leased a new CRV last week, and as always, received significant help from Maria Alcantara...I've been a customer for more than 30 years, and rely on Maria for her expertise and assistance

The professionalism, patience, and knowledge displayed by Alexis and everyone involved in the sale process.

As a new customer I was pleased way beyond what I was expecting the sales girl named Florey Hasan did a fantabulous job from the point I went there till the time I was handed the suv she is well experienced and well mannered as my personal opinion I believe if someone as knowledgeable as Florey the company would not just grow but take things to new heights I personally thank hillside Honda for hiring a talent which is not possible with great knowledge and skills to get easily among young people

We were very pleased with our experience at Honda of Tenafly. It had been 2 weeks that we were very actively looking for a pre-owned BMW X1. I saw the advertisement of Honda of Tenafly on Friday for a new entry they got matching exactly our requirements. The listing had no pictures as they had no chance to take some yet (nothing sketchy as someone could think). My first contact with them was via text and I have to admit that it was not a successful experience. I would not bother with that system and call directly the dealership. We spoke to Denise that answer all our questions and set-up an appointment for us. Arriving at the dealership we were treated by one of the salesperson, Lydia - very nice and professional. She located the car and brought it for us. The car was not even in the dealership lot yet as they just had finished inspection and were in the process of cleaning it. That stopped everything for us to see it. It was perfect! The car was a trade in with a perfect Carfax - one owner, low mileage, regular maintenance by a local BMW dealership - PERFECT! We decided to go for it! The dealer’s fees were minimum and it was a very transparent process. We didn’t have our checks on us so they allowed us to make a deposit via credit card ($5,000 max on cc per transaction), leave with the car and gave us a few days to bring back a check of the remaining amount. In overall, we are very happy with the process and we would highly recommend to deal with Lydia! She answered all of our questions and was very helpful.

This is my 7th or 8th car with Honda. I have never leased a car from the Tarrytown dealership until today, and I will not be leasing from anyone else after today. Reggie was TOP notch. Calm, kind and explained everything every step of the way. Everyone there wonderful and it was an easy experience. How often can you say that about leasing a car? I seriously can not say enough about all of these people and the experience!

Recently purchased a Honda Pilot from DCH, Their salesperson, Matthew Tuchman worked with us from start to finish. We found Matt to be very easy to work with and knowledgeable when it came to the car we were looking to buy. He was able to answer all our questions and stayed involved in the sales process until the very end. Spending as much as we all do today for a new car, you want a sales person who will listen to you and want to work with you, to make the process as smooth as possible. Matt demonstrated that he cared about how my wife and I felt while going through the sales process. Matt is an excellent representative for DCH Sal P.

Excellent experience at DCH Honda of Nanuet! Carlos is a fantastic sales rep - easy to work with. Highly recommended!

Chris was knowledgeable which makes the transaction easy. It”s been a very rewarding experience.