Used 2023 Honda Pilot for sale near Irvine, CA

Jose Rayo helped me with the purchase of my vehicle. From the initial online interest in the vehicle, test driving, its availability and complete purchase. My work hours schedule are extremely hectic, he accommodated my schedule well and ensured a timely delivery of my purchase.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Representative Kazar was virtuous, explained the services that my car was due for and offered discounted services, they worked on my car and allied me when the work was done.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Customer service is great! The waiting room is clean, feee water, TV and it?s quiet! I won?t go anywhere else!

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Jerry from the start helped me every step of the way, did everything he could. Very friendly, whole staff made us feel welcomed. I am still thankful they were able to make it all happen. Definitely recommend going to WCA!!

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Buena Park BMW is my go to when I need my car serviced. Rigo, the service advisor was very attentive. He was able to provide additional recommendations for my next service, so I?m prepared for next time around. I highly recommend BMW of Buena Park, all staff is friendly, welcoming and most importantly they care about your concerns and your vehicle.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

I found the car I wanted at this location and they were super helpful in getting it transferred FREE to a location closer to me so I can go in to pick up.

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

Great dealership, I personally recommend Veronica and Alejandra. They helped me in every way possible better than any other dealership ever has. Thank you for helping me get my first big purchase!

Very professional, knowledgeable, helpful and time efficient! The team there was great and they went above and beyond when I purchased my car there!

Best experience I’ve had at a dealership by far. Fabian and Francisco were super helpful and went above and beyond to figure out something that worked for me. Highly recommend!

We made the deal on the phone, so there was no negotiating once i got to the dealership. Once there, the staff was attentive and prompt. Made the whole experience enjoyable.

I recently went to the Honda dealership in Westminster a couple of days ago because my sliding door was having issues—and of course, it was raining that day. I want to give a big thank you to my service advisor, Renae Franco. She was super nice, professional, and genuinely helpful. Even though my sliding door wouldn’t close and it was raining, Renae went above and beyond by wrapping the entire door with a plastic nylon cover so rain wouldn’t get inside my van while I drove home. She didn’t have to do that, but she did anyway, and I really appreciated the extra care. A few days later, I called back to follow up and spoke with a supervisor named Henry. He was also very professional and took the time to work with me to help resolve the issue. You can tell he really cares about customer satisfaction. After this experience, I feel confident trusting this Honda dealership with my vehicle. They’re honest, professional, and willing to work with customers—something you don’t find at every dealership. I would definitely recommend this place to anyone

The salesman and floor manager and finance lady were very friendly and made me feel welcomed. My salesman helped went above and beyond to help me find my drivers license. The floor manager understood my situation and and made me feel like he was a friend. The finance lady was very nice and was a Dodgers fan. That sealed the deal right there.