Used 2023 Honda Pilot for sale near Kinnelon, NJ

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Jim N was noting short of amazing.He showed me how to use all the features in the truck thank you Jim

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Thoroughly impressed! I had the pleasure of working with Kenny Blair. I've been shopping for a car for a couple of months now and he gave me the best service out of all the dealers that I went to. He was honest with me and I felt very secure and trusted him the entire time. He was very patient and let me look at multiple cars. I left leaving with a Nissan SR AWD and a deal that I never imagined! I would totally recommend Kenny to my family and friends. The sales manager Omar was very helpful as well. He was able to work with me to have the upholstery changed to full leather.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

My experience at Major World was exceptional! My salesperson Martin was knowledgeable, professional, patient and kind. I told him my budget and he immediately brought me to a section where dozens of vehicles were in my price range. He pointed out the ones he thought were the best value and told me why. He never tried to get me to consider something out of my price range. The whole staff was friendly and very helpful. In a couple of short hours they had me insured, new plates and driving home in a beautiful silver 2012 Chevy Malibu. Thank you Martin and the wonderful staff of Major World. Sincerely, Anthony Ferrara

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Great Job by Brian the manager in Service who came out to talk to me about the safety of my 2014 Honda Accord, his department btaking care my two Honda Cars, this time he call me in to talkon the 100,000 mile service I needed, and he advised with honesty and care. Very proud for taking my tow Honda Cars to Brian anytime I need services. Service dept. is clean and relaxing place to wait while you get the services. Staff is great and friendly. Highly recommend the Honda of Hackettstown Joe P customer

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

The Antonio Matos is excellent Sales Consultant. He helps me to buy a car, which I desired. The process takes minimum time. The high experienced team worked forward to purchase the car.

They are so good they sold the car before i could put a deposit. Would definitely work with them again!

My mom brought a car from planet Honda we were there 4 hours it took a long time the sales men that work there nothing is organized my mom brought a Honda Accord in gray the people that work there will help you it is worth the money

In all our years buying cars from various dealerships, working with Chad Sanders & Ron Woods was the best experience my wife & I have ever had buying a vehicle. Everything was very straight forward, professional & honest.

Tarrytown Honda Dealership accomodated repairs. Reverse all negative reviews. If you are not a Mechanic I would recommend that you bring one to review any Pre-owned purchases.

I had an extraordinary experience at the Honda in Tarrytown. Initially, I received poor service from a Honda dealership in New Rochelle. I inquired on buying out my lease and the previous dealership stopped showing interest in helping me. I felt so defeated and stressed after receiving discouraging emails from the New Rochelle dealership. I took a few days to brainstorm on where to go next. I decided to call the Honda in Tarrytown dealership and expressed my concerns to the finance manager Jose. Jose was empathetic and apologetic about my experience at the previous dealership. He assured me that I would be treated with care. He stood true to his word. I spoke with one of the salesmen Anthony who was very professional and helpful. I made an appointment with him on Sunday to discuss financing options. Due to unfortunate personal circumstances, Anthony could not be present for our appointment. I did not mind and completely understand. When I walked in on Sunday, all staff members were so welcoming and friendly. Offered me water, tea, or coffee. I had the opportunity to sit with a kind gentleman, Bobby Zimmer. I was very nervous walking in, and Bobby has to be one of the kindest salesmen I have ever met! He put my mind at ease. He certainly was genuine, addressed my concerns, and was very detailed with me providing me with paperwork so I understood the process fully. Although I did not buy a new car, he made me feel equally as important as someone who was. This means so much to me. I also want to give a shout out to business manager, Carlos who was equally as helpful and kind. I could not stop thanking them. I got approved for financing and officially bought out my car! It felt like a huge weight was lifted from my shoulders! I have to write, if you are someone who wants to deal with an honest dealership who truly cares about providing great customer service then Honda in Tarrytown is the dealership for you! I would recommend them to everyone I know. Go see Bobby in Honda in Tarrytown! Thank you so much to everyone there for making a little customer like me feel important and valued! I will certainly do business with you folks in the future! :)

EXCELLENT EXPERIENCE !! With the purchase of my car EXCELLENT ATTENTION, CLARITY AND PROFESSIONALISM from ROBIN recommend 100%. He was very attentive and worked well with me to reach my goals for purchasing a brand new car !

Our servicing appointment was done on time, organized and efficient. Our wait time was fair and not excessive and all of the staff we interacted with during our visit were highly professional and welcoming! Mr Shem Nichols was professional and knowledgeable!

This was my first new car purchase. The salesman JR, was more than helpful during this process. He explained everything and went through every step. He laid out my options very clearly. Very good experience!

We had an excellent buying experience today with Earl K. The whole process was smooth, no games, straight to the point and we were in and out in 2 hours with a great deal on a great car. We as well worth the hour and a half drive to this dealership.

Lovely Experience, We had Gabe help me he is new but believe me he knows what he is doing. Great Guy overall 10/10 experience with him.

Prompt service, friendly staff. I definitely recommend Lynne’s to all for car parts and maintenance.

John Garcia was 5++star service receptionist. From his first greeting to the exit. In a difficult time for me he went over and above any expectations. Thank you John for your sincere concern and kindness. I would consider coming back in the future because of this 5++ experience. Michelle M