New and used 2026 Honda Pilot for sale near Dacula, GA

It was as super great service. Thomas was being super kind and helpful and I would visit this place again and buy vehicle if necessary.

Social distancing, additional seating outside would be nice. Several of us just wondered the lot while waiting because there are only 2 benches.

My service was great. My service advisor (can't remember his name) was professional, helpful and explained what service my car was going to receive. He also suggested recommendations for my car based on the mileage. I needed a ride home and he provided me a courtesy ride that was ready to depart the dealership and I didn't have to wait long for this ride. Which was very important that morning because I had an appointment at my home. The only thing I didn't like was having to go back to the service advisor to received my military discount. The cashier's cage should be able to make the needed adjustments at the window when your military ID is provided. My other vehicle is not a Honda and that is how that dealership handles military discount. But overall everyone I encountered was respectful, professional, and addressed all my questions and concerns.

I had an excellent experience at this dealership. Eric Ward was my salesperson and he did a wonderful job of listening to my needs and making sure that they were met. I liked his service so much that I purchased two cars - 2020 Honda CRV Touring Hybrid and 2020 Honda Accord Touring Hybrid. The only things that detracted from the experience were: A. There is a software disconnect between the Honda Corporate website and the Honda Dealership such that the request for quote line items had to be printed by the salesperson because he had to go to the parts and service departments to individually cost each option rather than that process being automatic. I feel his time would have been better spent expounding upon the cars' virtues. B. The finance experience was marred by having to provide a cashier's check rather than being able to approve a personal check over $30K which the system would not allow. I learned later that an ACH transaction would have been possible. Also, since I was purchasing two cars, I had to provide two different E-Mail addresses in order for my KAHU app to work properly. The Service Department experience was wonderful and I was treated like royalty. The oil change and tire rotation took less time than I anticipated.

Brandon was very helpful when it came to getting my pilot all ready to go for her first maintenance session. Thanks so much! Car wash could use some help though. Not his fault though.

They have delivered the vehicle ahead of time. Dean bloom was in constant touch with us to give us update. We expected the actual delivery in March but was way ahead of time compared to any other dealership.

Our service advisor, Jim, went above and beyond during our visit to the service department. He was able to get us assistance from Honda of America in covering a lot of our charges. His time and effort were very much appreciated.

My husband and I purchased a Honda Civic at the Honda Mall of Georgia and It was a very nice hassle free experience. Our Sales Rep. Chandler Brown was so helpful and wonderful. If I know anyone is looking to buy a car I will make sure they ask for Chandler Jones. Everbody from the Manager to the financial Advisor was great.

Had the complimentary oil change, tire rotation, etc. Tymon let me know that there would be a delay when I first arrived. But it was no problem. He was friendly and efficient.

The battery finally crapped out and turned out the alternator was the cause. Despite them having a full schedule, they managed to work me in without notice. The part had to be ordered and my car will not be ready until tomorrow. They were unable to provide me with a loaner car or rental as they had none left. But that did not stop them from making sure me and my family were taken care of. I had to pick my bonus daughter up from daycare in Sugar Hill and I live here in Flowery Branch. They had their shuttle service take me all the way to the daycare-scoop up my little one and then drive us both all the way home in FB. Because of their above and beyond customer service I never felt stranded-even though I could have very much been totally SOL. They could have left my travel arrangements up to me and picking up a child from daycare in another area could have been a “me” problem that they could have left me to deal with myself. But no, they made sure me and my family was taken care of. I know dealerships charge more and maybe get some extra profit in comparison. But without a doubt, I have experienced ‘out of this world’ customer service with that particular dealership If you have a Honda, I would absolutely recommend them. All that said… I have also been to the Milton Martin Honda in Gainesville and had a polar opposite experience. Not gonna trash talk them. But just WOW and kudos to Mall of Ga Honda!! 💜 — at Honda Mall of Georgia. Jim Clizbe has been so helpful! Providing patience and exceptional customer service! Definitely a dealership I trust with my Honda Odyssey maintenance.

Always a pleasant experience. Brett was my service agent and was great! Communication was as I?ve come to know from this place?.will use again for sure.

Heather is always very professional and knowledgeable. I trust her opinion and recommendations. She meets the customer needs and makes you feel as, valued customer.

Heather is always very professional and knowledgeable. I trust her opinion and recommendations. She meets the customer needs and makes you feel as, valued customer.

Been dealing with Jimmy for many years and because of him I would never go anywhere else. He is definitely professional and I feel like he is a friend. I trust him. That’s the big thing.

An excellent buying experience. I was treated with respect and patience with all my questions and requests. Our salesperson, Shelby Krug, was exceptional. She was more than helpful guiding us through the whole process. We highly recommend her for your next car buying needs.

Fantastic buying experience. Jacob went above and beyond to make this deal happen. He was very forthcoming with any problems and I left with a smile and a full tank of gas.

I enjoyed doing business with them .salesman was very help full showing the car i was looking for and new car manager help me with the good price.

Was very satisfied with the ease of purchasing a new car. Kenny cho was very helpful . I was very pleased with the service dept and the time I had to wait was minimal I would recommend this dealership to anyone.