New and used 2026 Honda Pilot SUVs for sale near Parma, OH

Fantastic service from Pat W. Thank you! Very satisfied! We appreciate you staying late - MM

I had a great experience buying my 2011 Honda Crv. It was a good price and easy to finish the paperwork. I would buy a Honda from them again. The sales team was friendly and professional.

Frank was great to work with. Would recommend him for your new or used car needs.

Great experience every time. Professional and knowledgeable. The service department in my opinion is what defines a dealership and this one is the best. I trust the advice I receive from my service advisor Bradley and always have full confidence in the technicians that work on my car.

I didn't feel hustled they answered my questions honestly and truthfully and the gave me the best deal they could offer due to this economy.

Words can’t even express how much I appreciated Mo at Great Lakes Honda West. He was not only super kind/funny but did not pressure a sale on me. He sat and listened to me and what I needed out of a car. If you are interested in a Honda vehicle I would 100% recommend Great Lakes Honda West and Mo.

From the moment I walked in Mr. Ramon Hall was a phenomenal help. He waved me down when I was looking for assistance and hopped right on with guiding me through the process. We talked about the items I wanted and tried finding good alternatives when the vehicle we wanted had already been purchased. He went through with efforts of coordinating a dealership swap just to accommodate our hopes for a new family vehicle. We went through and found something that matched our preferences perfectly after a quick drive. He got us several discounts and lowered our projected interest rate even further than my already below average credit union interest. I highly recommend any and all looking for a new vehicle to stop by the Cleveland Heights Honda dealership for their next car.

Great experience when I walked in the door. Matt Harris is a great sales person, I would use Matt again in the future when looking for a different vehicle.

Very good group of people working there. One of the best experiences I have had at any dealership. Would recommend to everyone in the future.

I had a great experience buying my car at honda of manor the salesman was very knowledgeable and did a great job explaining everything. My Last Three cars have been hondas and have lasted close two hundred thousand miles each.

Definitely be back no pressure extremely helpful never had any issues whatsoever the make you feel like family

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

This is not the first car I bought from this dealer. No question, the service is excellent and if there is a need for a new car, choose this dealer. Special thanks to sales manager Matt. There is no task too difficult for him to take on.

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

I had an absolutely fantastic experience working with Jamar! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right car — not just making a sale. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable and confident throughout the entire process.

Dennis Jenkins did a great job. He was very patient with us and and answered our questions and concerns about the car. He's very knowledgeable about the different models.