New and used 2025 Hyundai ELANTRA HEV for sale near Herndon, VA

I was reluctant to try this dealer since they had a lot of bad reviews. I did notice most were for service and not sales so I thought I would reach out to sales. I was an out of state buyer and Antimo made it very easy. We agreed on a price, paperwork was emailed and physically mailed, no added fees, and I arranged for shipping. Brad, the finance guy did not push extra add-ons. Couldn't have been easier.

The communication about what was going on with my car and what was covered and what was not covered and the prices I would have to pay.

Thanks to Naseer and the Safford Brown team for taking the time to make sure my family got a great car and a great deal. They all went above and beyond what any average car dealer would do to ensure our complete satisfaction. Being treated like a person and not just a business transaction makes all the difference. I have already suggested Naseer and Safford Brown to many friends and will always look there first for my cars from now on!

We’ve been using Hyundai Alexandria for awhile now and Troy is the best. He is honest, accurate, thorough, and great with customer service. He makes sure to explain everything going on with the car, asks for permission before doing anything outside of traditional services if they’re required, and is up front about cost, need for a service, etc. He’s the best and we look forward to working with him again.

Safford Service Department provides professional and courteous services, ensuring that customers are treated with great care. Abdon, Alex, and Todd are excellent.

Hassle free, transparent and integrity describe my experience buying a new Hyundai. My sales rep Funke was awesome and took the anxiety out of the car purchase. I was able to get it within a couple of hours also.

The staff was very helpful. We came to look at the car on one day and were able to see a similar car and get information. The staff kept in contact and when we were ready to buy they found the specific car we wanted.

I visited Sheehy Hyundai of Chantilly for service on my 2023 Tucson. It was easy to get an appointment. I was received in the service area quickly and informed of the service I would receive. I was notified of the progress of my service and other recommendations via text. The Service Technician was efficient and knowledgeable. It was a great experience.

Nick Bernicat (our sales person) was so incredibly patient, understanding, respectful, personable, and professional, and he made our car buying experience so much easier and less stressful than it had been until we met him. He was truly a pleasure to work with. We had been to other car dealerships and had encountered the classic aggressively pushy tactics car salesmen are known for, and Nick was anything but that. He intentionally cut out time for us to talk alone and never made us feel pressure to buy. He helped resolve all of our concerns and was open and honest throughout the entire process. After telling him about our previous experiences, he assured us that he wasn't there to push us and that it was okay if we didn't decide to buy. He said his focus was to build a good relationship with us so that even if the dealership didn't have what we were looking for, we would still be comfortable coming back when we were ready to buy years down the road. We'll be back on the market again in a year or so to get a second car, and if this dealership has the right car for us, we're definitely willing to drive the two hours back to buy from him again. His focus on human connection made working with him enjoyable, which is saying something because we had been dreading going into another dealership. Our financing experience was much more mediocre. It was 8pm by the time we got to the finance guy and he wanted to go home. He was dismissive, and while he would answer direct questions, he didn't have much interest in slowing down to explain anything we asked about. I felt kinda trampled and didn't really enjoy any of the interactions with him, but I'd still go back to work with Nick.

My initial experience at the Safford Brown Kia Dealership was extremely disappointing.I had an appointment with Mark Tehrani concerning the purchase of 2015 Toyota Rav 4.Upon my arrival he acted in a very unprofessional and disrespectful manner(the vehicle that I went there to purchase was already sold and was not even apologetic.Luckily for me one of the managers intervened and the day had a happy ending.Mark Tehrani is not suited for this position,I’ll never recommend anyone to do business with him.

I had work done on my Hyundai Sonata on February 17, 2025 and Josh Durdaller was the Service Advisor. Josh was very courteous & greeted me cheerfully as I approached the desk to do the paperwork for maintenance on my car. Later on he let me know that certain services needed to be done on my car to keep it in good working order. He patiently explained all the work that needed to be done and how long it had been since I had had those services performed. And Josh was right - the services he recommended did need to be done. I trust Josh because I have worked with him throughout the years and he always been honest and straightforward with me. He is very professional in his work. You have my permission use my review any way you see fit. Sam McCrea

It was a great experience. Friendly and knowledgeable salesman. The wait time was reasonable. My overall experience there was great

I bought Tucson 2023 and I salesman was Chris Gipson. Chris is a charming, respectful and very knowledgeable person, he will explain everything about the vehicle and will let you to make a decision, he is not pushing you but he will encourage you to make a right decision. I have very good experience with him and recommend him to everyone

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!

Arrive at Safford was easy to schedule and friendly staff and car was ready in time.

My last service appointment was extremely positive. Hudson reached out with contact information early on and was responsive. I really appreciated the video update on my car which helped me see clearly what work was being done on my car. I especially liked that my car was brought around to the entrance so I did not have to go looking for my vehicle in the full lot.

Decided to leave this review, I have read lots of horror stories on Google/Reddit about bad car dealers and seen enough advice videos on YouTube on how to deal with slimy car dealers that you start believing there aren’t any good dealers out there. Now I cannot vouch for everyone, but I can say my experience with Alexandria Hyundai was pleasant and professional. I had been looking for a Certified Hyundai Palisade for a while which was less than 2 years old with less than 20K miles and I found one listed at Alexandria Hyundai. It was a 2024 with ~13K miles. The listed price was very close to what I would consider fair and within my budget. I emailed their Certified Pre-Owned team and was surprised to receive a quick response. Interestingly there was no attempt to force me into a phone call. They at no point asked me my phone number and ware happy to answer my questions and then provide a "out the door" price (After I had provided some of my details for them to calculate TAX/Registration etc.). I would like to point out that my search was extended 200Mile from my zip code and Alexandria Hyundai was on the edge of that 200 Miles. I am based in NJ and they are in VA. The quote they provided had no surprise additional costs, just the Price of the Car as on the website, TAX, Title/Registration and Documentation fees. They indicated they were not looking to haggle, but they were only slightly of the number I was looking for. I let them know that I was very motivated to close the deal, and they did move slightly to meet my budget. Their prices don't leave a lot of room for haggling, which is always good. I wanted to be certain that they would be honoring this quote as I needed to travel 200Mile to pick up the car and they confirm that, and they did honor it !! :) I ended up using my own financing, they tried to get me a better number, but my Credit Union had pre-approved me for a better rate. Here too I would like to point out, there were no pressure tactics; no last minute pressure to buy expensive extended warranty. An extended warranty was offered to me, but it was entirely my choice. Overall, I would say to some extent my faith in humanity is restored (At least I have utmost faith in Alexandria Hyundai). I would personally like to thank Eduardo Pozo who was patient with me and answered all my questions and was always quick to respond on email. I would also like to thank Peter Kim (Finance Manager) who helped me close the deal and had me out of the dealership in under 2 hrs. on a rainy Saturday. I would wholeheartedly recommend Alexandria Hyundai and their team!!

I have purchased three vehicles at this dealership over the years and I will keep coming back because: 1) they are honest! I did my research online and was able to build my deal online and I had no surprises!!! Zero! The price I was quoted was the price I paid each time and they even found me some additional discounts! 2) They treat you like royalty no matter what! When I purchased my first vehicle my credit was crappy. They were able to get me in a new car and NEVER EVER made me feel like anything other than royalty! Two vehicles later, credit is great and they they still treat me like a million bucks! 3) The quality of support and customer service is unmatched! The sales team is wonderfully knowledgeable and honest. Never pushy and very friendly and respectful! I have tried to service my vehicles elsewhere only to wish I never had. Honest folks with exceptional service that treat you like royalty! What else can you want?