Used 2023 Hyundai SANTA FE SUVs for sale near Cortland, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

Very friendly and knowledgeable service staff. I am a repeat customer of the service department having my truck serviced a few times through the years. I spoke to Rich in the service dept on the phone about an airbag light, he had an idea right a way of what the issue was, so we brought it in at 5:00 pm and they had it repaired and back to me the next day by 4:00. Great service and staff.

I have a 2023 Hyundai Santa Fe 2.5 turbo. I have driven this vehicle for 22500 miles with absolutely no problems rides great and gets 30 plus miles per gallon highway

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

Cannot reach under the console, Blindspot on the passenger side and seats are not very comfortable. Otherwise, the car is a very nice car and has decent pick up power for just the four-cylinder.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

This is my 3rd Santa Fe in 10 years.Great car for the price. Body integrity not so great as chips in paint appear. Same issue with other 2. Biggest complaint is heat system. Don’t expect to put in auto at start. Will never warm cab. Must manually get cab warm then you may be able to use auto. Auto directs heat to extreme downward location.

excellent service Joe worked with my third party warranty company to get the repairs covered i really appreciated all he did for us i am very gratefully for all of the employees hard work.

I have owned probably 70 plus cars in my 70 years when counting company vehicles. I bought an old 2007 Santa Fe for my kid and loved it … got a 2023 for myself. Bought my Fiancé a 2023 Rav4 hybrid at the same time as I had one in 2021 for myself. This car is much quieter, better ride and a 20% better value. Just look at the warranty difference. Toyota will be losing market share when the word gets out. Hyundai is making a much better value.

Great experience! Minimal hassle with price. The salesman was awesome! The vehicle I bought was in an excellent condition.

Gave us even a better deal than expected. Highly recommend them. No high pressure and family friendly. Kids really liked the life size Marvel statues.

Dealership is state of the art facility with an exceptional sales and service team. Seth was very professional and pleasure to work with on all 3 of my purchases this year. Genesis makes a quality product and I'm recommending to all family and friends.

A very stress free experience. All good. Service writer pleasant. Very easy dropping off and picking up. I?ve always been happy at this dealer and service dept.

Great experience and customer service. Very easy to work with! Dion was very helpful and truly went the extra mile to work within my criteria and needs.

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

Phenomenal service and quality car buying experience from start to finish. I was sent to the dealership as a referral and GM Michael Chino reached out to connect with me right away. He was professional and sharp in his engagement. He made sure I was with the right team members and set a time for me to review vehicle options. Jay Hudson and Seth Greene partnered with me at the dealership to learn about Genesis and to find the right vehicle for my family's needs. Jay created an energetic and positive environment and Seth was exemplary in guiding me through the buying process. Each team member did their part and we were able to make a deal that was right for everyone. Quality job by all involved and the dealership itself was well kept and immaculate.

Salesperson Seth Greene was very patient and understood our objectives. Physical dealership itself was very clean and portrayed the proper image for a Genesis vehicle in my estimation. Had an issue days after purchase and was promptly taken care of by the service manager Ken and Seth. All things considered the experience was good and Seth has provided good follow up and teachings of the vehicle after the purchase.

The sales person listened to what we were telling him, and did not try to push options / addon that we were not interested in. This was probably the most streamlined car buying experience that we have had.

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

Brian York continues to be the reason I keep buying cars from Genesis of North Aurora. He is kind, knowledgeable, and always has my best interests at heart. This is the 4th car/suv I’ve purchased from Brian in the past 18mo. His customer service is exceptional. I will continue to recommend my friends and family to Brian York at Genesis of North Aurora.

I had a fantastic experience at Huntley Ford buying a Ford Ranger. Eduardo was professional and made the entire process stress-free.

Great communication, answered every phone call or text, even on his days off. Very nice car, easy paperwork. As far as buying a used car goes, it couldn't have been easier.

Let me begin by saying I have been looking for this dream car of mine for 2 years now, after countless hours with countless different dealerships, I finally found what I was looking for... a gorgeous gray metallic Genesis G80 Sport AWD V6 3.3L Turbo...365HP Luxury Sedan, CPO, Certified Pre Owned Genesis, heads up display, front, rear and side mirror cameras, Android auto, the works! Took months of dealing with dealerships, and the Salesman that helped me at Algonquin was so patient with me... You can't find these in my side of the country, they're all in the East coast, I was an out of state buyer from Colorado and tons of dealerships and their salesmen wrote me off but not this one, many not taking me seriously... but Casey from Algonquin Hyundai was the hero I needed... Even after times when the deal fell through, he would follow up with me, making sure he was still there to help me with this purchase... finally after a couple months and all the stars lined up, it was time to make the purchase, and Casey's steadfast dedication to make sure I was taken care of paid off. I literally bought the car, without even seeing it, just from pictures, from Colorado, then flew out to pick it up. They FedEx'ed me the paperwork, I signed it, sent it back then flew out to Chicago to pick it up and drove it back. Not only that, Casey himself picked me up at the airport and drove me back to the dealership 1 hour away! Talk about Genesis customer service! What do you expect when a luxury fully loaded 2022 4 door sedan goes for 58k when it's new you're buying primo goods... and mine was a 2018! After all the time I spent with Casey going back and forth, I felt like I made a friend, not just someone trying to sell me something...If you buy from this dealership, ask for Casey, he will take care of you like he did me, I'll never forget him and will always appreciate what he did for me, Thank you Hyundai Algonquin and Thank you Casey for making my dreams come true...