I have dealt with this place for over 20 years they are the most Fair honest people that I know. John and Charlie bend over backwards to put you in a new vehicle there's nothing they wouldn't do to help somebody. Some of these bad reviews are ridiculous Chilson Wilcox is the place to go.
We went car shopping this past Saturday. We stopped at the Toyota store they had all the prices on all of there cars, when we went to the Hyundai store there where no prices and we where told a higher price then what was on the internet. Maguire is suppose to be an upfront lowest price dealer. Guess not any more!!!
I came into Maguire with lots of questions and not a lot of knowledge, Brian Nowlan helped me find what car worked the best for me and continued to help with the whole process! I was not expecting to walk away with a car, but am beyond excited at the way this all worked out. Thank you!
This was my first real car buying experience and I couldn't be happier with my purchase and the customer service ( Teresa )...from the moment I walked through the door I felt like a valued customer not just a number or a commission. I got exactly what I wanted and was treated with respect and kindness. I will be going back for my next car.
I’m a first time car buyer, and I worked with Pablo. He made the entire process go as smooth as possible. I couldn’t have asked for a better experience! He even checked in with me the day after the purchase to see how everything was going.
I came into the lot looking for specific vehicles. Tyler Babcock was my sales associate. He was friendly, very helpful, knowledgeable and did everything in his power to make my car buying experience as easy as possible. Would highly recommend Tyler as your salesman
Brian was pleasant to deal with and made our car buying experience a positive one. As we declined extended warranty offer (multiple times), Brian tactfully persisted. Overall, a positive experience for us. Looking forward to working with Brian again as he looks for another car for our daughter.
I had an exceptional experience buying my new car at Maguire's. Everyone was polite and friendly. Brian Nowlan was friendly right from the start. He greeted us with a smile and a handshake and offered his help.
Brian was an exceptional sales person, he wasn't pushy but he was professional and accommodating. He made the car buying experience fun and relaxing.
I would recommend him to anyone seeking to buy a new or used car.
Tom Baren's was able to get us better financing than we had expected.
he was also a down to earth friendly guy. Brian and Tom went out of their way to help us through an experience we had dreaded.
Exceptional, Professional, Friendly!
One of my companies service vans became unusable in the Albany area.
After searching the internet for used vehicles in our required condition and price range, I found one right here in Ithaca that led me to a deal with Tom Pritchard. After discussing our situation, I told Tom I was looking for a win/win deal. After a short congenial negotiation, we came to a deal that worked for both of us. When Tom was attaching the new plates, I discovered a crack in the windshield that wasn't there on my previous visit, apparently due to a chip that cracked from the cold weather. We postponed the delivery until after the weekend and he had Choice Auto Glass there early Monday to have it quickly replaced without question. He wanted the vehicle right before it left the dealership.
I was pleased with the deal, Tom and the whole Prichard Team. They followed up a few weeks later to ensure I was happy. I would recommend their "Old Time" way of making a deal to anyone looking for a good used vehicle. No pressure, easy to work with.
Bought a 2017 Chevy Cruze from Colby Newlen at Maguire Chevy & Cadillac. They didn't have the pre-owned car I wanted but were confident they could find one for me. A few days later I drove home in my Cruze and in the color I wanted. Didn't know a dealership would do that! Colby and his manager couldn't have made it any easier!!!
Couldn't make a deal. Couldn't get down to my monthly payment I would be comfortable with, I mostly blame the high price of vehicles and my crappy credit score, but the salespeople could have done better, seemed to want to push an extended warranty on a 2018 vehicle with 12,000 miles on it, and never quoted me a payment figure without it. Communication could have been better, they didn't get back to me for 5 days to let me know what was going on, when he finally did he quoted the same figure he gave me when I was up there (from 2 hours away I might add). Finance manager was supposed to be working on a better figure, but I never heard from him. Too bad we couldn't do anything, I liked the place for the most part .
We worked with Shane on the buying and trade in process, and he was extremely helpful. He set us up with a great deal and wasn't at all pushy. He was straight forward with us on the car we wanted to purchase by telling us they just got it in and it needed a couple things done to it . So we purchased the car and then hooked us up with a loaner car while their garage took great care of our new car.
I was very pleased to deal with Mr. Brian Nowlan on a 2016 accent at the Hyundai dealership. I came in to just check out the car at 5:45pm on a Friday night after viewing it online. Brian came right out at quitting time and shook my hand and was very helpful through the entire sale he even stayed late helping with paperwork & answering questions. Brian was also very helpful in finding the budget payment I was looking for. We negotiated back and forth with respect and were able to reach a fair deal. I recommend Brian Nowlan as a quality salesman who will do all he can to help meet your number and make a deal.
Top 5 did all the work after we picked out car -- the loan, registration, joining the credit union, the works. Made our first auto loan process fairly painless. Nice car with reasonable warranty. Would go there again.
Take everything you know about used car dealerships and throw it all out the window. This is the best car buying experience I've ever had. Chris and his team provide a great selection of used vehicles at reasonable prices and incredible levels of service. After my vehicle from a different state was hit by a driver under the influence (an entirely separate story), his team helped me find a great vehicle, helped me with NY insurance contacts, helped me with the paperwork, serviced the car with a check up and a full inspection, gave me a ride home, and even delivered the vehicle to my workplace. Highly recommended!
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