Used INFINITI SUVs for sale near Chicopee, MA

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

We got great service and a great deal! Rick was very helpful.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Was serviced by April Freniere. I was impressed by how efficient they were at getting me in and out in such a timely manner.

i bought a 2011 ford fusion and i love it the car is black on black its super clean and it drives like its brand new

Purchased car with 50,000 miles on it now have 131. it's decent gas mileage. has ample power. I even towed a trailer 5x8 up hills for 13 hours with no problem. I have a big German Shepherd who fits in the backseat fine and still have room for storage behind the seat. I enjoy having a roof rack to be able to put a box on top when I'm traveling if needed. would recommend this car as a used car it's a 2012 with a V6 the only repairs I've done is both fuel pumps oil cooler and radiator other than standard maintenance tires and brakes and oil changes.

Like no other experience ever! Was greeted and made to feel at home by a lovely young woman who got a salesman named Dave to assist me with the purchase. Never once was I concerned with how much they were charging me,,why?because the vibe was genuine, honest ,just a down to earth regular guy .whatever he said he would do ,he did ,no B.S. whatsoever. I went there with my down-payment in hand and left 2.5 hrs later with my new car.thank so much Dave and Dianna ,I will definitely be back in a couple years and will highly recommend anyone else I talk to that they should do the same .oh yeah Dave is also one of 2 owners at Motor Car West.i thought that level of service was a thing of the past.

First time buying a luxury car. Nice and will enjoy it! Will enjoy it. Thanks. I look forward to driving it for years to come. Black luxury

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

This was the best car buying experience I've ever had. Salesman John Woodman and John Mirow in finance are extremely knowledgeable and thorough. Not pushy. I never felt pressured. I highly recommend Suburban Subaru! Ask for Woody in sales, and John in finance.

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

The staff was very helpful and friendly. They walk you through every step of the vehicle purchase and explain everything thoroughly. I felt comfortable and at ease knowing I had made the right choice.

This particular car meets all my needs. Leather seats common FM/a.m., heated seats, Sunroof, three USB ports just completely fully loaded. Is a keeper no doubt. Completely satisfied

Great crew! Everyone made it so easy and not a lot of stress at all

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

Service Technician named Phil was great as was his staff and staff of Harte Infiniti. Service was performed as scheduled, great to see a lot of service techs working. Phil explained what services were performed, and just as importantly, what not performed as that type of service wasn't needed at this time.

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

Service was great with service writer Tomy brother he explained all the services in details Look forward to return for service at harte infiniti great customer service Thank you Tomy

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

I had a great experience with this car dealership – Jason was knowledgeable and helpful, and the process was smooth and efficient. He went above and beyond.

Brought Q50 in for engine check issue. Chris was fantastic. Was very knowledgeable and explained the problem and apprised me of recommended maintenance items. Repairs and maintenance were first rate. Everything was made convenient.

I love this car; has everything I want in an up scale cross over. The sales staff was great & the car met everything I asked for. Great dealer support

This dealership will go above and beyond to make you a happy customer.From dealing with Yasmines professionalism in the sale,contacting my insurance company,registering my new used car.Luis’s professionalism and knowledge in the financing process.Joe Tramuta’s running of a professional,clean non pressured dealership and getting my vehicle delivered home. And Damien,Phil and his team in service going above and beyond in correcting some minor hiccups with my vehicle. I would absolutely check this great dealership out if your in the market to buy a new or used auto. Wonderful experience treated like family.Thankyou All So Much

Love the body design, the interior is comfortable. However the technology could be more updated. Car is very reliable it does 26 GPM on the highway, engine is very powerful.

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.