Used INFINITI SUVs for sale near Durham, NC

Great customer service and fast service times. First time getting my car serviced here and will definitely be coming back.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

I went in originally to purchase a pre-owned vehicle for my new business, but ended up buying a new one! I pulled up and was greeted by Sal on the lot. We talked about what I was interested in and what it would be used for. We actually talked about everything! Sal was very personable and easy going, making the process very easy and uncomplicated. There was some back and forth in the buying process, but that's to be expected. Overall an enjoyable experience.

The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!! -Proud Owner of a Nissan Rogue

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Wanted something special and an up grade. Needed a nice family car that I can travel etc. I would buy another one with no problem

Excellent, friendly and reliable service. Very efficient and professional.

Comfort, power, space, looks - the Infiniti GX80 has it all for my family. We needed space and we got it. Infiniti added style and comfort. I'm very happy with this vehicle - both on the highway and around town.

Great experience the sell men were great and knowledgeable great from very start from joe

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Great experience! Excellent salesmanship. No pressure and top quality service. Took care of my wife & I. I would definitely recommend to others!

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

Is good reliable luxury car.Little expensive on gas as is need premium and in city 16.4 gallon/100miles.Perhaps not suitable for daily driving to work?Unless you don’t count every penny.

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

Went looking for a specific vehicle that they had. Was told before I even saw it what was wrong with it. Wasn't expecting that from a used car salesman. I didn't buy the car but will not hesitate to use them in the future

I purchased this car last year I can say it is best car I ever owned, it is true the interior not like German but, when you drive it you forget about interior since i purchased no issue I drove 3000 miles monthly it is made for motorway comfortable with high tourqe offer strong performence I prefer qx70 over bmw and, mercedes

good service good people new cars they have a lot a good things and I don’t know really what to say but everything here is clear. Could look cute people treat customer very good when you wanna buy something here you’ll find it whatever you want.

I have a 2017 Qx50! This car is sporty and comfortable. Had to replace the radiator at 97,000 miles. Other than that it is very reliable.

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

I bought my 2017 Ford Fusion here. I love it and service here was exceptional!! Alex was very professional and attentive. The financial rep was very polite and professional as well. Very efficient. Test drove car, handled paperwork and drove away looking fine in my new ride in a little more than an hour and a half. Truly efficient. Would recommemd to everyone!!

Bought this used in 2021 and it's awesome! Other than using hi octane fuel its great, drive like a mature, responsible person and I get 15.7 litres/ 100 kms in town and 8.3/100 kms on the highway. In sport mode and punching it way worse but wow!! The 3.7 v6 is crazy in this. Awd and 333 have feels like more and nor much gets away from me light to light. I've seen the 0 to 60 times and I know it's quicker. Over all I love this thing.

County Ford has been one of the best dealerships that I have had experience with. Their continued effort to quality customer service is much appreciated.

This rig is tight and comfortable as xxxx. It drives tight and handles like it is nobody's business. Yea it does not have remote start and navigation system. I just have to get a 2019 Infiniti pure base that is. I did not pay attention about those amenities. It is not a big loss. You can get a navigation sysem for nothing. And remote start in the winter time I suppose can a be a great thing to have. As you can warm up your car before hand. I guess it is not the end of the world. But the rest this behicle is cat's meow.

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat

Straightforward easy experience! A pleasure to work with. The team was not pushy and very reasonable and respective. Quick and effortless process.

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

Went to Crossroads to have my wife test drive a couple of cars but wasn't in a rush to buy one. Luby was our salesman and he was FANTASTIC. He's been at this dealership a long time and he knows his stuff. He's not a high pressure salesman, answered every question we had, and really went the extra mile in customer service. He worked with the finance department to get my deal done, despite some negative equity in the car I was trading in. I couldn't have gotten a better deal anywhere else. And I know I wouldn't have gotten better customer service anywhere else. Took the car in today to have detail work done on it, and they gave me a loaner to drive while they did the work. Once again, customer service was second to none. We're loving the 2017 QX70 and HIGHLY RECOMMEND Crossroads Infiniti. Go see Luby and he'll take care of you.