Used 2016 Jeep Cherokee for sale near Grand Rapids, MI

We went in for a dreaded electrical problem. We checked in with Timothy McCain ! What an Awesome individual. Calm . Knowledgeable. And so responsive to our concerns ! We will definitely go back for any more service we'll need in the future, and hopefully Tim will be there !

Was at dealership shopping and this new Jeep Cherokee Lattitude came in on transport. Wanted it the minute I saw it. Jeep dealership had ordered it custom with every option I wanted. Blackout package, V6 a true dual exhaust, sport, power everthing, 4x4 etc. The 4x4 is excellent and never failed me! Its been flawless, aftermarket tuning has turned it into a screaming black speed machine. 112,000 miles so far. No issues with anything! Would buy another if they still made this Cherokee Latitude Special! One very satisfied customer!!!

Great SUV...BOUGHT in 2017...good on gas penalty of zip with V6 engine. The start stop stop working last year and found out why.I needed a new battery as went dead this year...now start stop feature works 100 percent. Have low milage 30000 miles or 50000 kms here in Canada. .

Schyler Chott helped my boyfriend and I with a trade in and it was a great experience! He traveled from Springfield to our location and was very accommodating to our work schedule. Best salesman around! 10/10!

I have just bought this used Cherokee. 70,000 miles I Like it a lot so far. Except I am having a little trouble with my blind spots. Not used to being so low compared to my Ranger Truck. I have a good upgrade. Pretty good milage. Everybody says I got a good deal and so far so good. Drives very nice.

Anthony Miranda and the prestige staff were amazing ! Jeff was historical and just like on the Ads. The guys in service were very attentive to me and my vehicle also!

I have had mine for 7 years full time business , now has 118k miles on it.. and paid off. it has worked great and still operating. I got the service contract and the dealer has been great, exceeded the expectations in all areas. All the dealers I spoken with have been very supportive. Well worth having this jeep. I would buy one again.

The recent purchase of my Acura MDX was the most pleasant experience with purchasing the vehicle that I have ever had. From start to finish all employees especially Joe P in sales, and Jason in finance were consummate professionals. I have no regrets what so ever driving 90 miles to make this deal. Kudos to this outstanding car dealership. Respectfully Joe Loszynski

About a month, so far so good. Bought warranty. The interior is NICE and honestly I fell in love with it on the first drive. Drives REALLY NICE. Has a lot of options that cost a lot of $$ on other brands. Feel like it’s a solid vehicle. Coming from VW it seems like you get A LOT for your money.

Quick response, I emailed them about the vehicle I was interested in,they responded within 24 hrs. I asked questions and they answered them quickly and honestly. Their description of the vehicle is spot on accurate.

Found to be a thorough and courteous experience from the knowledgeable staff. Would rreference and recommend to others.

Instant response to my inquiry from Kristen. Didn't even visit this dealer because they were over priced on a car I wanted by 3 to 6 thousand dollars as compared to other dealers.

Daniel was great to work with I highly recommend requesting him. He was on my side and did everything he could to make sure I was taken care of.

I've bought 4 vehicles from this dealership as a return customer die the the (CPR) - Courtesy - Respect - Professionalism I live in Delaware and make the journey for these three requirements for me to purchase. Ask for Lou 😉

No pushy salesman. Knowledgeable group of guys! Drove a little further to visit this store but well worth it. Listened to what I was interested in and I got what I came for

The services provided were good. The online transaction was not completed due to not receiving the final numbers and purchase order online. The salesman was good in communication, but the sales manager failed to provide the final price with the purchase order.

Lonnie was exceptional. He got my car fixed the day I dropped it off. He got me a rental car as it was going to be possibly 10 days. He was wonderful to work with and fulfilled all his promises in exceptional time.

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

Salesman Youssef was the best Salesman I have ever dealt with. He truly tries to find a vehicle to match your needs. Very pleasant experience.

Jessica was great, great customer service and face of the front desk, and very informative. Wait time for the oil change was extremely long (over 4 hours), and I had an appointment.

Wonderful Place...Salesman Was Great..They Had The Perfect Vehicle For Us...and Really Good Coffee...

The staff at Oakley’s was terrific to deal with on my recent truck trade. Thanks to Jeff, Jacob, Scott and Chris for their transparency and professionalism. It was a pleasant experience - highly recommend this dealership.