Used 2018 Jeep Compass for sale near Bladensburg, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I,ve had several Jeeps and Subarus and Chevys and my Compass Latitude 4x4 is as good as any for around the city and my freeway trips. Better than the Subaru for the highway and offroad. I feel safe. posted this as i feel some people are harsh and wrong about Jeeps. Do the required oil and transmission services as requested.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I own a 2018 Compass with 1.4 l gas engine, 125 kw, 170 HP. This is not mentionned in the article. And this engine is quite more powerful than the American atmospheric one. Still, the Jeep is not quick :) The gas pedal still 'creates more sound than speed' :) Giedrius, Europe

it was a good experience, he tried to help me the most he can and he did a great job thank you so much for your service

Based on driving habits. I never had a major issue. Drives great, rides nice, sound of speakers could be better but overall best SUV I ever got. Others may complain. But riding it hard all the time will tear up anything u drive. But overall keeping as long it goes 4 yrs so far and can't complain

Very responsive dealership, purchased vehicle out of state and was delivered to my front door in 2 business day's. Vehicle was as described and would purchase again!!! Gregg Martin

Love love love it! It trust worth, fun to drive. I’m im In Minnesota ;love the heated seats and steering wheel! Works awesome in the snowy weather too!

This car meets all of my needs it's perfect, reliable, and dependable. It couldn't have come at a better time. I love everything about my new Jeep.

Good service, very fast on time, did oil change and tire rotation. Will go again

I have been using this dealer for over 10 years now. I have consistently always been happy with the service department for my jeep.

A big shout-out to Mr. Ali Asif! He was extremely efficient, knowledgeable, straightforward and honest in getting me into my 2023 VW ID.4 xxxxxxEV last night under stressful conditions (a power outage in the area that affected the dealership)! I highly recommend him to anyone looking for a good deal on a vehicle.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Purchased a new Wrangler this week. Came from out of state because they had the best prices! From start to finish I was absolutely pleased!!!! Marc and Tony assisted with the process before hand over the phone prior to traveling to the dealership. Once there, Tony and Marc we friendly, fast, and super helpful. Anwar from finance explained everything, made the process easy and was super friendly just like Marc and Tony. All three of you guys rock! I will definitely send business your way! Thanks again for everything.

Provided info on vehicle, as requested. I appreciated their response which helps with my car search,