New and used 2025 Jeep Gladiator trucks for sale near Etna, OH

Just a standard oil change and tire rotation. However I had some unexpected problems occur that prevented me from making my appointment as scheduled. I’m happy to say that the service dept personnel were so very understanding of my situation and even though they were booked up made room for me that same afternoon. So very pleased to having found a dealership that understands “life happens “ and were committed to taking care of me. I know this is not the case everywhere and am beyond appreciative.

I had a great experience working with Jarod at Liberty Dodge Chrysler Jeep. We found the Jeep online and the price and mileage was just what we were looking for. Jarod was great to work with and I would definitely do business with him again. He even put my mats in my Jeep while it was getting detailed!!

Called in and spoke with John Williams. I let him know what I was interested in, and a time to come in and look at the truck I saw on their website. When I arrived, the truck was ready and detailed with keys ready for a test drive. I’ve bought quite a few cars from dealerships and I have never had such a fantastic experience! Laid back and easy going. Whole process took only a few hours instead of an entire day! I actually went for a drive instead of home exhausted from all the back and forth I’ve had with other dealerships. I have never bought a vehicle twice from the same dealership. Hopefully things don’t change at this one except for the better, and I really can’t think of what they could improve on.

Jacob was timely and efficient! He made buying my used wrangler EASY and I’m so excited!!

Yes, incredible. It is not often I experience something incredible. I did at Don Wood CDJR. In fact, my fist experience in October was such a positive experience I was motivated to purchase a second car from them a few months later. For me, customer service is the support you offer your customers before, during and after they buy. BEFORE: Their website is easy to maneuver and up to date with inventory. This is a little lol because I didn't find what I wanted in their inventory and decided to make a custom order from them. DURING: While at the dealership everyone I encountered made my time there an easy and enjoyable experience. I'd describe them as professional and knowledgeable. Good listeners. AFTER: Many companies forget you, not the peeps at Don Wood. The followup care and support continued in a way that made me an absolute believer that their culture in wanting a happy customer is truly far reaching and genuine. They reached out to me just to make sure I didn't have any post purchase questions about the car or they many options I ordered with my new vehicle. I have not had dealings with their Service Department, however, I did pass a couple technicians in the halls etc. Each one made eye contact with me and each one said "hello". Unhappy or disgruntled associates do not do this. In summary, Yes Yes and YES - I drove from New Albany to buy my 2 vehicles here. My first was a Jeep in November and today a RAM 1500 diesel. With my highest recommendation I say YES I give Don Wood CDJR my gratitude and thanks. I am huge fan of their product. IMO their product isn't the cars and trucks they represent/sell, it is the humanity with which they do business and the genuine person to person interaction. It is meaningful. It has been a pleasure to share this recommendation. - JM

Chris was great at setting up for my repair and the service person took time to make sure that the alignment was completed right

Jay Grey was great very friendly and professional! Made the buying process seem so easy ! Love my Jeep this is the 2nd I have bought from Don Wood our 6th car we have bought through Don Wood

I made a long drive to look at a specific car. Lo and behold they actually did hold it for me! They were transparent about everything, no high pressure sales tactics, it was by far the best car buying experience I've had. The price was fair, and the finance team didn't pressure-upsell either. Claude was great to work with, kept things moving and was super nice. Very nice job!

Excellent people extremely fast no issues. No pushy sales people if I am browsing. Recommend

Had an oil change and a tire rotation. Todd Montgomery was polite, thorough and very knowledgeable. Got me in and out very quickly which was a big plus.

I recently worked with Jerod and Chris to purchase a 2013 Dodge Charger. While Chris has only been with the dealership a short time, he was very helpful with his knowledge of the vehicle. Jerod was also great to work with. I did not feel I was pressured into making a decision on the purchase, but they were trying to help me to decide if it was the right vehicle for me. I would highly recommend this dealership. From the moment I walked in the door everyone was very friendly and seemed to honestly want to help me.

Love the customer service. Katie was great to work with. I would definitely go back to buy another vehicle from them.

Erik Dashnaw greeted me as I approached the entrance. He was friendly, helpful, answered my questions, and got the right people involved throughout the purchase process. I appreciate his assistance, and the Caldwell 3months, 3,000 mile limited warranty. I’ll recommend others to Caldwell for their auto needs. Thanks!

Derrick my salesman and everyone I dealt with at Bob Caldwell were top notch. I drove 2 hours and would absolutely do it again. No pressure sales. Highly recommend.