Used 2018 Jeep Grand Cherokee SUVs for sale near Naperville, IL

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

I initially leased my Grand Cherokee Limited but ended up buying it outright at lease end. It has been an awesome vehicle for the 6 years I've had it. I have only had two minor things that have needed work, one was AC needed more coolant and leaking rear strut which must be a fairly common issue as my mom's Durango has had the same problem. Super comfortable ride and plenty of room. My only beef is the halogen factory lights are horrendous but swapping the bulbs out for LED made a big difference for under $200. I normally don't keep a vehicle for longer than 2 years, but after 6 I love this vehicle just as much today as did the day I ordered it!

Very professionals the salesperson was very patient. He took his time Did not rush me that’s why I bought the car there the Finance person was very nice and polite. No over pressure. I do not like being pressured. Thank you. It was very nice experience Sam Santoro.

Purchased brand new after totalling out my Santa Fe XL. This has by far been one of the best vehicles I've owned. For as large as it is, its incredibly fuel efficient yet has plenty of power to tow my parents fish/ski boat. My only complaints are the factory Michelin's were trash in Minnesota and the interior "Cargo" area is significantly smaller than my previous Santa Fe's, but thats more of a personal opinion versus any design flaw. Ironically quite a few of my coworkers have JGC's as well and almost all of them have over 200k on them, I'm still at 65k. Not sure why they have a bad reputation in the auto world, but I'm certainly glad pleased with my choice, even 6 years later!

Agnes was beyond amazing!!! She was so personable, helpful, and friendly!!!! We drove almost 3 hours to buy our new Land Rover and we would most definitely return to work with Agnes ANY TIME!!!

So I got a Jeep from The Chrysler,Dodge, Jeep dealership in Deland. Jean was my salesman and he was great! Got me the vehicle I wanted for a great price! I’m very satisfied with my overall experience. 👍🏾

Experience was awesome Angel Lugo is very good at what he does.good orientaciónal person.helped me understand some questions I’ve had I was very satisfied with his professionalism

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

Jose B was great to work with, it took several months for my truck to come in and he was great with providing updates. Made the process quick and easy. Highly recommend!

Had the help of Lupe in buying a car. He was not pushy at all and answered all my questions. It can be a long day getting a new car which it was, but it was a pretty easy process. Also while waiting for numbers and paperwork the other staff would start a conversation with you as well talking cars.

All in all this was a very pleasant car buying experience. Tom Dempsey, the owner of the dealership, personally found me the car I was looking for at the price I could afford. Elijah then took over and did an amazing job showing us how to operate all of the electronic features this car has. He was extremely professional and patient and he walked us through everything. I will recommend this dealership to all my friends.

Amazing experience, i recommend them as I’ve been shopping around for a while and they were by far the best!

Definitely, it is the place you fell at home and in a good hands! We just got an used car over there with German! He is the best! I can call him a friend right now! The all team are amazing! They will take care of you and your car!

Great bunch of people . Not high pressure sales . They go above on trying to help you and accommodate . I wish I would have went with them but purchased another vehicle thinking payments would be lower but they turned out the same .

Rick made my buying experience very easy. He was very kind, knowledgeable, and answered all my questions.

Thanks again for all your help! Highly recommend! Excellent customer service Very accommodating and friendly staff If you’re looking for a used car this place is the best

Great team with excellent customer service. I have previously owned BMW/Mercedes, and most recently Audi from another local dealer. The Audi Team at Orland Park got me a great deal (beating several other competitors in the area) in the exact vehicle I wanted, and made the process of trading my old vehicles seamless. While the process of buying or leasing a new car can often be confusing and painful, Peter Mangano's team provided straightforward, excellent service. It has been my most pleasant and efficient car experience to date, and they went above and beyond to get me what I needed. I am a loyal customer from now on!

Got the best bang for my buck. Prompt response. Easy scheduling for appointments. Great after sale service. Very accommodating. Even picking me up from the train station. Will definitely buy from here again in the future.

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

Excellent experience all around, I received a great car, and the whole process was smooth.