Used 2019 Jeep Grand Cherokee Limited for sale near Warrenville, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

J.B. was the BEST! My Engine light went on right in the middle of a Chicago Snowstorm. J.B. made this into a wonderful experience. The customer service was fantastic. The timing for my vehicle getting fixed worked very nicely.

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Great service and easy to work with. In and out quickly and they had a great selection of imports.

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

Excellent dealership! Jessie our salesperson was knowledgeable, professional and personable. Tony the manager made this process easy. We purchased within the hour. Very satisfied with the experience!

The turning radius is the best for the size of this suv. The brakes are quick to respond. The 4x4 is a must. The only downside is that they aren't all standard with a trailer hitch. Love the sunroof, the all leather interior.

I drove from Peotone to Morton Grove to view a particular car I saw on their website. My sales consultant, Svyat, was very nice, down to earth and knowledgeable. He and his manager worked with me on the price in a kind way. I would definitely recommend buying a vehicle from Napelton Honda of Morton Grove. Ask for Svyat. He is a kind young man from Ukraine who is very professional and respectful. Thank you 😊

Hands down the best Jeep ever.. would take it over the Santa Fe any day of the week.. there’s no comparison.. performance is excellent.. have 70,000 miles on a 2018 and a 2019.. ac went out on one but warranty covered it🙂🙂

Sherry was amazing & did an excellent job at finding us the suv we wanted. We would definitely buy from her again and she became a great friend! The entire experience was seamless. We couldn’t be happier.

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

Amy in customer care & Tony the tech guy are fantastic! I bought my car at another dealership which isn't as pleasant or great to deal with as much as Audi Of Orland.

My sales advisor, Izhar, was extremely helpful. There was a great selection of vehicles in stock, and all the employees were very friendly and supportive. My sister is very happy with the car we purchased. Highly recommend.

We recently purchased a car from Your Choice Autos, and the entire experience was genuinely outstanding from start to finish. From the moment we walked in, we felt welcomed and taken care of. Our salesman was incredibly informative, and attentive to everything we said or asked. He took the time to really listen to our needs, answered every question thoroughly, and made sure we understood each step of the process. What stood out most was how smoothly everything went. There was no pressure, no confusion—just honest guidance and a clear commitment to helping us find the right vehicle. He made the entire experience feel easy and stress-free, which is something we truly appreciate when making such a big purchase. We wouldn’t hesitate to recommend them to anyone looking for a quality vehicle and a dealership that truly puts its customers first.

This place is amazing! The selection of high end rare collectible cars is simply eye candy for the soul. The vehicles are fairly priced and there’s no haggling required. The owner, Michael Colby, and his staff are all pleasant and easy to work with. They love and appreciate these cars as much as the customer and it shows! My car purchase was easy and enjoyable. You must check this place out, if you’re looking for a premium pre-driven vehicle. Im going to be telling my friends about this place!

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

Very competitive price and willing to negotiate. Good overall experience. Edwin was a great sales person and he has followed up already a few times to ensure we are happy and have everything we need. Would highly recoomend.

Our experience with this dealer was great! All were friendly and helpful. Our salesperson, Israel was exceptionally helpful. Very knowledgeable and friendly. The dealership was gorgeous!

Very good experience overall. Great cars and service. Not pushy and very professional. Will buy again!

I was given plenty of time to find without any hassle or hard selling. It made the whole experience feel relaxed and enjoyable rather than rushed. Any questions I did have were answered clearly and honestly, and I never felt like I was being pushed toward something that wasn’t right for me. Arranging the test drive was quick and simple, and the test drive itself was smooth. Everything was explained clearly, and I was given the time I needed to properly get a feel for the car.

Brian York continues to be the reason I keep buying cars from Genesis of North Aurora. He is kind, knowledgeable, and always has my best interests at heart. This is the 4th car/suv I’ve purchased from Brian in the past 18mo. His customer service is exceptional. I will continue to recommend my friends and family to Brian York at Genesis of North Aurora.

Todd was very helpful and made sure my car was pulled inside when leaving as it was very slippery outside

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!