Used 2021 Jeep Grand Cherokee Limited for sale near Elmwood Park, IL

always excellent cuatomer service and good attitude and wait time always accurate and personal staff is great!

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Air was low in tires; couldn't find a functional air pump at any service station. Pulled my Elantra into Wilkins and the service advisor was happy to take care of it without an appointment. Thanks to her and Wilkins for the great service!

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

I just had another great experience with Phillips Chevy. I have worked with Shawn Breish in the past, so I sought him out again to help me find the car I needed. As before, he listened to understand my family's needs, and we discussed costs and options. He was patient with us. We looked at vehicles, test-drove them, and then left to do our own research. That's right, we left with no hard push from their staff to seal the deal quickly. When we returned, Shawn worked with us to negotiate pricing, and we bought the car that we wanted and needed. The Finance rep, Michael, was efficient and answered related questions. This, in addition to the Service Dept, is why Phillips is usually our first and last stop.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

I love going to the Autobarn Volkswagen of Countryside! I have purchased 2 cars from Adrian, but the entire team is so fantastic to work with. The service department is very kind and thoughtful, as well as prompt. They will also give you a ride anywhere that you need to go if you are waiting for an extended period of time. If you are looking to purchase a car or just want a great place to get your car serviced, I would highly recommend Autobarn Volkswagen of Countryside!

Finally I enjoyed the car buying experience! Bob Pearson understood our out of state trip had a tight window to look at the car. He made sure it was ready for a test drive after a thorough description of the features. He explained everything in detail and continues to answer texts about settings on the car after the purchase. This is an organization built for customer service. Isral Leiva made the paperwork and financial transaction seamless. You won’t be sorry starting here when vehicle shopping. I’ll buy my next car from them. Make sure to ask for Bob Pearson when you call.

Just purchased a Toyota Highlander from the dealership! Cecilio was great, super helpful, easy to communicate with and made the process very simple. Dave also was very helpful!

I had an excellent experience at this dealership?the staff was knowledgeable, friendly, and honest, making the car-buying process smooth and stress-free. Highly recommend for great deals and top-notch customer service!

We started out knowing what car we would like to test drive. From the moment we walked in the door we received a warm welcome and everyone we met was extremely nice and wanted to help. The only annoyance, and it really is unavoidable, is the amount of time from beginning to end it takes to purchase a car. Our salesman, Mark, was knowledgeable and informative, helpful and honest and engaging. Would highly recommend him.

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

I recently purchased a car here, and Dan made the car-buying process quick and easy. He was honest, attentive, and helpful every step of the way. I bought a highly special used car, and Dan's knowledge and guidance made me feel confident throughout the process. I'm very happy with my new car and the service I received. I would definitely recommend Dan and this dealership to anyone in the market for a vehicle.

Always Our experience with Juam Carlos And Marino Dealer is excellent!!! We are happy with 5 new car!!! |||●●||| Thank you again!!!

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.