Used 2021 Jeep Grand Cherokee for sale near Chemung, IL

A very stress free experience. All good. Service writer pleasant. Very easy dropping off and picking up. I?ve always been happy at this dealer and service dept.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Had a wonderful experience with these people. I bought a 2018 silverado while there, I even bought a box of candy bars from a young girl that was there, I shared with staff.. I love this place...Its True

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Let me begin by saying I have been looking for this dream car of mine for 2 years now, after countless hours with countless different dealerships, I finally found what I was looking for... a gorgeous gray metallic Genesis G80 Sport AWD V6 3.3L Turbo...365HP Luxury Sedan, CPO, Certified Pre Owned Genesis, heads up display, front, rear and side mirror cameras, Android auto, the works! Took months of dealing with dealerships, and the Salesman that helped me at Algonquin was so patient with me... You can't find these in my side of the country, they're all in the East coast, I was an out of state buyer from Colorado and tons of dealerships and their salesmen wrote me off but not this one, many not taking me seriously... but Casey from Algonquin Hyundai was the hero I needed... Even after times when the deal fell through, he would follow up with me, making sure he was still there to help me with this purchase... finally after a couple months and all the stars lined up, it was time to make the purchase, and Casey's steadfast dedication to make sure I was taken care of paid off. I literally bought the car, without even seeing it, just from pictures, from Colorado, then flew out to pick it up. They FedEx'ed me the paperwork, I signed it, sent it back then flew out to Chicago to pick it up and drove it back. Not only that, Casey himself picked me up at the airport and drove me back to the dealership 1 hour away! Talk about Genesis customer service! What do you expect when a luxury fully loaded 2022 4 door sedan goes for 58k when it's new you're buying primo goods... and mine was a 2018! After all the time I spent with Casey going back and forth, I felt like I made a friend, not just someone trying to sell me something...If you buy from this dealership, ask for Casey, he will take care of you like he did me, I'll never forget him and will always appreciate what he did for me, Thank you Hyundai Algonquin and Thank you Casey for making my dreams come true...

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

Got into a new ram 1500 and couldn’t be happier with the truck! The sales team made sure I was understanding what was going on in each step of the process and made sure I understood and helped me get the best options for my needs thank you to Ashley and the management team!

They are great. We have purchased and serviced our vehicles there for 20 plus years. We recommend them to everyone who asks. We wouldn't go anywhere else.

I had the BEST car shopping experience here. I never felt pressured to know exactly what I want or to buy a new top of the line right then and there. Steve was a gem and listened to what I wanted and kept my budget in mind. He was realistic with expectations and never pressured me into anything. With other dealerships, I felt trapped like I couldn't leave until I bought something from them. Not here. Steve understood that buying a car was a huge commitment and let me have my time to think about what I wanted and what was available in my budget. I was able to leave the dealership to think about my options and wasn't hounded with calls and messages asking me when I was going to buy or what the dealership could do to make me a customer. I had space to think and make a decision that didn't feel forced. Even when I bought my new car, everything was explained in detail and they made sure to give me time to ask questions so I knew EXACTLY what I was getting into. As a first time car buyer, this was a dream of an experience. I had been to 3 other dealerships and Lou Bachrodt is second to none. If you live in the Rockford area, this is the place to shop for a car and make sure to ask for Steve!

Thank you for getting my cehicle repairs done and workinf so hard to het me out of there to get to where I needed to go.

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

Super honest deal. Used car as advertised, no surprises, no pressure. They detailed it for us while we did the paperwork.

Excellent service from the whole team ! Experience enjoyable from start to finish. Nice team effort.,

Everyone was nice, friendly and did the oil change in a short period of time. I am happy to trust that the work needed for my vehicle was done with the utmost professionalism. Especially pleased with surprise at the end. Thanks for another good experience. Would recommend this dealership. I will be moving and am disappointed that I will be too far away to continue servicing at this dealership.