Used 2021 Jeep Grand Cherokee for sale near Elgin, IL

Prompt and timely reply to my questions. Very willing to assist. Continued to follow up.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Good service, my car was not stolen from the dealer service center so that to me is a win :) Edgar was very professional and the waiting area was clean.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Effortless and pleasant to work with. Even the credit department was low pressure. We were in and out in about 1 hour. We drove up from Indy and they had 2 cars for us to choose from. Both were CPO cars with extended warranties. This visit was NYE and we even got a tip on where to dine before headed home. Great work by the whole team. Couldn’t be happier with the purchase.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

We were so happy to have been helped by Elijah he was truly so patient with us as we were getting a bit nervous on not getting the vehicle of our choice. He was truly helpful all the way to the end. He was very informative about everything highly recommended him for any purchases at Dodge Ram. He's the man. Thank you Elijah you are truly the MVP hands down.

Excellent service. Honest salesman.no sales pinch. Good explanation. Very much patience.everything on time. Gave me time to think. Showed and test drive enough cars.

Another positive experience! Kevin Holman was very professional and continues to provide excellent service.

Chris was excellent - very helpful, informative to a detail, super quick, helped me with my car right away even though it was a busy day and… I did not have an appointment

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

I had a wonderful time shopping here! My salesman Andres was knowledgeable and very friendly!

Napleton Ford provided quality and professional service and the new car was in fantastic condition upon delivery. Richard the sales consultant was extremely knowledgeable and professional helping me navigate all the controls in the 2026 Platinum Explorer. I truly appreciate his time explaining the workings of this amazing vehicle.

Sam was a sales person. Excellent service provide. Take care of my needs. Give me the best offer. Highly recommended

Robert Pearson and the entire team at St Charles Toyota are truly exceptional. From start to finish a professional and pleasant experience. Thank you you all very much!

Professional staff. Bennett and Brad Tustin are one of the reasons I purchased my corvette from this dealership. They were never pushing and were able to give me additional information about the car, which helped me to decide to buy from them. I felt as if I was buying this car from friend's.

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

Great experience in the service department. Efficient and personable! Communication was on point from start to finish.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Professionals! We are happy with the experience. Team explained to us everything, answered all questions that we had. We didn’t feel pushed. We love our Mazda!

I have liked working with Ray (especially Rob in service) since they took over the Jeeps on the Run sponsorship a couple years ago but I probably took them for granted. It took me moving out of state and having my new dealership trying to pull a fast one on me regarding a MOPAR service contract to make me appreciate them even more. Rob took the time to help me (a customer that is now out of state and will not be using his service department) so I could set the new place straight!

I've been purchasing automobile from Haggerty in Villa Park for OVER 25 years. Also have them serviced at the Villa Park Haggerty location and body work done at the Glen Ellyn Chevy location. Good people and great service,