Used 2021 Jeep Grand Cherokee for sale near Fort Lee, NJ

Miguel Ramirez helped me with a 2018 dodge challenger. Very helpful and I highly recommend it!

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

After losing my car in an accident, I was sure no one would approve me because of my credit. Angelina changed that!! She took care of all the financing stuff and I was approved in an our. Thank you!

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Coming from Nassau County shopping for a used vehicle advertise on Cars.com. used car was fairly priced without the dealer fees which goes from fair deal to high priced. Heard the usual salesman pitch all dealers charge fees which is not true in fact only Bodega type dealers charge fees. Purchase for Infinity's from dealer used and new never any dealership fees, as well as Mazda and Hyundai. Salesman was courteous respectful not pushy and honest facility is what you expect from located in City tight but a lot of vehicles to choose. Maybe just used cars get $1,000 dealer fees or if you buy a Jeep probably none, not sure but would check.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

The employees were happy to answer every question I had, funny and ready to work. I am a direct and fairly grumpy person by nature, they weren't phased one bit and didn't try to distract me while I looked over the vehicle, let my partner and I have space to discuss the pros and cons privately. Will be recommending them to anyone looking to buy.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Incredible experience. The staff was quick to respond to all my inquiries and very patient in answering any questions I had. It was also a breeze to work with their finance manager. Everything was seamless and straightforward. Highly recommend!

I worked with Jesse and Jimmy and they were excellent. Jimmy went above and beyond to ensure that I got the car of my dream and the best protection needed. I couldn’t be happier! I definitely recommend this dealership.

I called the service department as soon as my engine light went on. My Service Manager Frank Russo told me to bring it right in. Thankfully I did as one of the cylinders in my engine blew. I had my Jeep returned within 48hrs.

Fantastic group of people to work with. Great selection of vehicles. They went above and beyond to make sure that the car was sold in top notch condition, and that we were taken care of. Thanks for making an important purchase so easy. Highly recommend!

This is now my second purchase from this dealership Pedro the salesman and the general sales manager Jason were able to get me in a Brand new Jeep Compass very happy!!

The crew was awesome! Super helpful, no pressure, and made everything simple. We’re loving our new car, it runs great and looks even better. Great job, guys, thank you!

I had a 8am appointment. They got me in and out within a hour. Service consultant was very nice. All of the people in the service process were kind and professional. I appreciate the speedy but great service.

Two Words: Mike Krulewich, If you have such luck as I you received Mike as your service car advisor. He is beyond the epitome of hardworking, his customer service is unmatched, his particular attention to detail is paramount, his professionalism is luxury like the BMW brand. My list would be extensive if I continue to describe all he's done but take my advice get in line and ask for MIKE! He treats me like family!

SAW A PRE OWNED JEP ON LINE. WENT DOWN AND THE CAR WAS AS DESCRIBED. MY SALESPERSON WAS PATIENT WITH E BECAUSE I SAW A FEW OTHERS IN THE LOT THAT CAUGHT MY EYE. AFTER PICKING THE ONE I LIKED BEST GARY GOT ME A GREAT FINANCE RATE. VERY SATISFIED AND LOVE MY JEEP

Purchased an F150 from Joshua Martinez recently. They (sort of) changed my mind about dealerships. Minimal xx. Good price. Straight forward sale. Would recommend and return without hesitation. Also ended up needing to use the warranty and it worked out being covered.

Thank you so much Justin for helping me with my new Audi q5! Very much appreciated

I always had a good experience with the service dept but today I was being taken advantage of. My 2018 Jeep Compass has only 30,000 miles and I was told by the advisor that it needs overall service and price would be $800 . I showed him the schedule that I was emailed and it was like $250 so I told him to just give me my free maintenance service that I usually get. I even showed him the pdf email. Also I brought my car in at 7:30 am on the line and he said that it should be ready by 9:30 and will call me. He never called so I just called service at 1 and it is ready. Next time I come for service and an advisor takes advantage I will ask for the Manager. I have friends that are retired from sales and service dept and I asked them and they said the advisor definitely was taking advantage of me; that there is no way 30,000 miles needs all that.

I bought a car from Stephanie and Sarah, They were really helpful, I was afraid at first considering the reviews but its clear they came from people who do NOT read the disclaimer they were upfront and honest from the beginning to end. Thank you Steph and Sarah I love my new car and we will be back for another in the future