Used 2021 Jeep Grand Cherokee for sale near Phoenix, IL

We were so happy to have been helped by Elijah he was truly so patient with us as we were getting a bit nervous on not getting the vehicle of our choice. He was truly helpful all the way to the end. He was very informative about everything highly recommended him for any purchases at Dodge Ram. He's the man. Thank you Elijah you are truly the MVP hands down.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

I cannot brag enough about the awesome service received on a recent car repair I have had… Starting with Jackie and all the way through. I was nothing but totally satisfied at how understanding,accommodating ,caring and patient all these employees were. If i could, I would rate these employees and their service 10 stars rather than five… Exceptional service is what I always receive. Thanks Bettenhausen for never disappointing. Always a smooth ride when dealing with Bettenhausen…

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Sales person and Eric was very helpful and very professional, My all time favorite customer service person is Alex in the service department.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

I am satisfied with my visit. I do think more thorough inspections should be done. My headlight was out and I knew this before the visit, but on the checklist it was marked as good. I love the cookies that are left after service visits as well .

Everyone was very professional and friendly. The place is clean, heated, comfortable. The snacks, coffee and water are a wonderful touch. I never mind waiting on site for my car service.

I was a little skeptical about purchasing a vehicle I had not seen in person, the owner Michael was extremely helpful and reassured his words were honest, happy to say we are pleased with the purchase. Had this beauty shipped to Texas and it arrived in a timely manner. Definitely recommend!

Excellent experience at DriveTime everybody was top-notch it also I sales guy Brian Johnson thanks very much yes I would recommend this place to anybody but like I said top-notch people go there enjoy

Quality Service from beginning of service (greeting) to end of service ( check out) and excellence/professionalism

Sam was a sales person. Excellent service provide. Take care of my needs. Give me the best offer. Highly recommended

CAME TO BAHA TO GET APPROVED AND THEY STOOD ON BUISNESS!!!!!! WONDERFUL TEAM GOT ME INTO THE CAR I WANTED!!! THANK YOU BAHA

I have purchased a Defender and a Range Rover Sport from South Shore and the experience both times was stellar! Jordan, my salesperson, was terrific from start to finish. I will definitely purchase from them again and will happily send my friends and family in for a car. A+!

Professional staff. Bennett and Brad Tustin are one of the reasons I purchased my corvette from this dealership. They were never pushing and were able to give me additional information about the car, which helped me to decide to buy from them. I felt as if I was buying this car from friend's.

What a wonderful experience with the CJ Alvarado and the Marino team. He exhibited true professionalism from the phone calls, emails, and the final business deal! I felt like a received a fair trade-in.

I had a very enjoyable experience. Brad Siemsen greeted me in a friendly manner. Then, thank you to Kevin Dralle for making the the rest of my visit go very smoothly. He was concerned that I understood the process of having my vehicle appraised and presented me with a fair offer, which I accepted. He assured me that he would be there in the future for any further questions or concerns I may have. Thank you!

Great service department! Would recommend for tremendous value and friendly staff! If you have a Mazda, come here!!

There are some dealerships and then there is Betthenhausen Fiat! Great folks that made the process so simple!

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!